Betting Shop Manager - Leyland

BOYLE Sports; Leyland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading bookmaker in Leyland is seeking a Betting Shop Manager to oversee customer service and shop operations. The ideal candidate will have at least 3 years of retail management experience, preferably in the betting industry. You will lead a dynamic team and be responsible for maintaining high standards of service. A positive attitude and confidence in leadership are essential for this role.

Qualifications

• Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience.
• Betting Industry Experience Essential.
• Flexibility for multi-site work.

Responsibilities

• Provide excellent customer service to enhance the company’s competitive position.
• Lead and manage the shop team effectively.
• Monitor competitor activity and respond accordingly.

Skills

Excellent communicator

Quick thinking

Natural leader

Ambitious

Confident

Job description

Overview

BoyleSports are Ireland's largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming.

Job Title: Betting Shop Manager

Reporting to: Regional Manager

Location: Leyland

Make Personal Connections

Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as “The best service and standards provider in the Industry.” We do this by sticking to our Company Values:

• Extending the personal touch from in-store to online
• Personalisation of the product experience
• Personal, friendly attitude among colleagues and customers
• Understanding the priorities of your customers

Stay Dynamic

• A dynamic industry requires a dynamic approach to ideas.
• Support constant change, activity and progression
• Be positive in attitude & full of energy & new ideas
• Be quick to lead, quick to react, quick to respond
• Growth in industry, adaptability, growing and developing team

Be Fearless

• Monitor, anticipate and respond to competitor activity as and where necessary
• Identify business opportunities in the locality when applicable, using the involvement of the whole shop team
• Instil a fearlessness / self confidence in ourselves
• Be risk takers & key contributors
• Don’t fear failure - just fail fast and move on
• Be confident in what we have achieved & what we will achieve

Strive For Excellence

• Strive for excellence in all we do
• Look to do the basics brilliantly
• Create a positive work environment
• Develop and assess staff to maximise their potential
• Assure that “It will do” is not good enough

Who are you?

• Excellent communicator - solving complex issues and communicating these in simple terms to both staff and customers alike.
• Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward
• Natural leader – who encourages and open and positive work environment, whilst inspiring and motivating teams to “Strive for Excellence”
• Ambitious - desire to upskill and progress within the company
• Confident – Ability to confidently lead a team and inspire others

Minimum Requirements

• Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience
• Betting Industry Experience Essential
• Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store)