Betting Host

Genting Casinos; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK leisure business is seeking a Casino Betting Host to provide exceptional customer service within its first sportsbook. Responsibilities include handling money accurately, delivering great customer support, and ensuring a fast-paced environment. Ideal candidates will have experience in a bookmaker or relevant knowledge. The role offers flexible shifts, competitive compensation, and a variety of employee benefits, including career development opportunities and mental health support.

Benefits

Private GP helpline

Discount portal for retailers

Pension scheme

Life assurance

Employee assistance programme

Discounted gym membership

Mental health support

Travel insurance

Qualifications

• Previous experience as a betting host or in a related role.
• DBS checked before employment.
• Available to work a variety of shifts including weekends.

Responsibilities

• Handle money in the sportsbook accurately.
• Provide excellent customer service.
• Work efficiently in a high-pressure environment.

Skills

Customer service

Conflict resolution

Fast-paced work

Organizational skills

Attention to detail

Flexibility

Bookmaker experience

Job description

JOB DESCRIPTION

Are you an experienced betting host or retail betting assistant? Are you looking for a new opportunity within a fun and exciting business? Do you want to be part of Genting’s first ever sportsbook in the UK?

We have a vacancy for a casino betting host to join our team. You will be responsible for handling money in our sportsbook. Providing great customer service whilst ensuring accuracy and efficiency.

Key skills and responsibilities include:

• Provide great customer service.
• Proficient in finding resolutions.
• The ability to work alone in a fast-paced environment.
• Organised and efficient.
• Accurate with the highest attention to detail.
• DBS checked.
• Being flexible and able to work a variety of shifts weekends.
• Previous experience working in a bookmaker or knowledge of Arkle.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Career development opportunities.
• Genting Academy online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.