Best Practice and Risk Manager - Cardiff

Geldards; Cardiff; On-site; GBP 40,000 - 70,000; Full time

Job description

Best Practice and Risk Manager - Cardiff

Department: Best Practice and Risk

Employment Type: Full Time

Location: Cardiff

Reporting To: Elizabeth Bray

Description

Geldards LLP is a leading regional law firm with offices in Cardiff, Derby, Nottingham and London. We are currently recruiting for a Best Practice and Risk Manager to join our Best Practice and Risk team in our open plan and collaborative Cardiff office.

As Best Practice & Risk Manager you will work with the Head of Best Practice and Risk ("HoBP") in order to provide comprehensive assistance to the Risk & Compliance team in order to ensure the Firm meets its regulatory obligations, in particular through the effective operation of the Firm's combined quality, risk, compliance & information security system across all offices.

Key Responsibilities

1. Management of the Firm's professional indemnity insurance claims, including liaising with and reporting to the Firm's insurers.
2. Management of and assistance to the Chairman and Head of Best Practice & Risk in relation to client complaints.
3. Liaising with credit control on debts where allegations of negligence are made.
4. Preparing routine reports to the Executive and others.
5. Investigating and reporting on compliance breaches, in particular data breaches.
6. Monitoring and following up actions arising from compliance breaches.
7. Maintenance of Team registers, ensuring that they are updated accurately and in a timely fashion.
8. Monitor and chase all follow up actions required following any incident, breach, concern, report or audit finding and escalate any failure to take action.
9. Implement and monitor any routine vetting activities required under the SmartWorks System from time to time.
10. Manage appropriate Team actions required under the Team's compliance calendar.
11. Monitor incoming emails in the Team's shared mailboxes and (where required) allocate the actions to the appropriate Team member.
12. Preparing reports and management information (including collation of data for the Annual Review)
13. Conducting reviews of files for internal audit purposes and to assist the investigation of matters arising from breaches, complaints or claims.
14. Undertaking relevant training on ISO and quality management and assisting in internal and external audits where necessary.
15. Working with the Money Laundering Reporting Officer to ensure compliance with the Money Laundering Regulations on client take on and monitoring.
16. Updating AML PCPs, including the Firmwide Risk Assessment and other policies and procedures, when needed.
17. Undertaking regular audits of files opened by the Firm's CMI team to ensure compliance with the Money Laundering Regulations on client take on and monitoring.
18. Where necessary, reviewing and answering AML, conflict and other compliance queries raised by legal teams.
19. Assisting in the preparation of risk assessments and policies in support of any new legislation which may affect the Firm.
20. Assisting in relation to the Firm's sanctions policy where necessary.

Skills, Knowledge and Expertise

1. Appropriate professional qualifications
2. Excellent IT skills - Familiarity with MS Office suite of products (e.g., Word, Excel, Outlook) with a systematic approach to documents and use of IT and attention to detail.
3. Always work in a cross functional manner as is necessary to meet the Firm's vision and value statements.
4. Ability to communicate ideas, arguments, and information clearly and concisely - both orally and in writing.
5. Excellent project management and organizational skills.
6. Ability to work under pressure, prioritize and meet deadlines.
7. High attention to detail and accuracy, and committed to providing a quality-assured service.
8. Ability to work in team framework.
9. To be able to project a professional image and deal confidently with clients.
10. Proactive and self-motivated - able to take forward projects on own initiative and work in a team environment.
11. Has enthusiasm, intellectual curiosity, and the ability to keep on top of documentation and appointments, recording key dates and adhering to firm processes and procedures.
12. Keeps abreast and on top of new developments in law, practice and industry and has the ability to translate this knowledge for others.
13. Personable and flexible in approach.

Benefits

In return, you will have the opportunity to develop your career within our Best Practice and Risk team based in our Cardiff offices and will be paid a competitive salary, as well as qualifying for other benefits such as:

1. 35 hour working week - Monday to Friday, 9am to 5pm
2. 25 days annual leave plus bank holidays pro rata (increasing with additional years of service)
3. A day off on your birthday each year
4. Life assurance (x3 times salary)
5. Pension scheme (Legal and General)
6. Dedicated employee assistance programme
7. Salary sacrifice options (including Cycle to Work Scheme, additional pension contributions and annual leave purchase options)
8. Professional subscription fees
9. Agile working arrangements
10. Staff legal services discounts
11. Discounts at NCP parking sites - Cardiff office

If you would like to have a confidential discussion with regards to your career and your next move, or have any questions please feel free to contact [e-mail].

We are committed to ensuring that the organisation removes any unnecessary barriers to the employment of any individual. We recognise that when you are living with a disability, chronic illness or neurodiversity, having some form of reasonable adjustment, whether physical or extra time for written tasks for example can allow you the opportunity to compete on equal terms. If you are subsequently invited for an interview, please let us know if there are there any adjustments we can make to the recruitment process to make it more accessible to you.