Bertera Nissan Manchester Service Cashier / Clerk

Bertera Nissan Manchester; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic automotive dealership as a Service Cashier / Clerk, where your role is vital in providing exceptional customer service. This position involves accurately processing transactions, managing customer accounts, and ensuring a seamless experience for every visitor. With a focus on professionalism and attention to detail, you'll collaborate with a supportive team to enhance customer satisfaction. The dealership offers a competitive salary, opportunities for professional growth, and a friendly work environment. If you're passionate about customer service and want to contribute to a thriving team, this is the perfect opportunity for you.

Benefits

Competitive salary

Professional development opportunities

Employee discounts on service and parts

Friendly work environment

Qualifications

• High school diploma required; accounting/business education is a plus.
• Experience in cashier or service roles preferred.

Responsibilities

• Process customer transactions accurately for service and parts.
• Greet customers and assist with inquiries in a professional manner.

Skills

Customer Service

Communication Skills

Attention to Detail

Multitasking

Education

High School Diploma

Accounting or Business Administration

Tools

MS Office

Dealership Management Systems

Job description

Job Title: Service Cashier / Clerk

Location: Bertera Nissan, Manchester

Job Type: Full-time/Part-time

About Us:
Bertera Nissan Manchester is a leading automotive dealership dedicated to providing exceptional customer service and quality automotive solutions. We pride ourselves on creating a seamless experience for our customers, and we’re looking for a Service Cashier / Clerk to join our dynamic team.

Position Overview:
The Service Cashier / Clerk is responsible for providing efficient and accurate processing of customer transactions related to vehicle service. This role supports the service department by ensuring that all customer accounts are handled with the utmost professionalism and accuracy. The ideal candidate will possess strong communication skills, attention to detail, and a friendly demeanor to enhance customer satisfaction.

Key Responsibilities:

1. Greet customers warmly and professionally as they arrive for service appointments.
2. Accurately process customer transactions, including payments for service and parts, ensuring a smooth check-out experience.
3. Maintain accurate and organized records of service transactions and customer information.
4. Assist in resolving customer inquiries and concerns in a timely and courteous manner.
5. Handle cash, credit, and debit transactions while ensuring compliance with dealership policies and procedures.
6. Collaborate with service advisors and technicians to ensure smooth operations in the service department.
7. Process warranty claims and coordinate with the accounting department for payment.
8. Manage service-related paperwork and maintain an organized filing system.
9. Adhere to all dealership and regulatory policies, including safety procedures.
10. Other duties as assigned to support team objectives.

Qualifications:

1. High school diploma or equivalent; additional education in accounting or business administration is a plus.
2. Previous experience in a cashier, accounts receivable, or service-related role preferred.
3. Basic understanding of automotive terminology and service processes is an advantage.
4. Strong attention to detail and accuracy in handling financial transactions.
5. Excellent communication and interpersonal skills with a customer-focused attitude.
6. Proficiency in computer applications, including MS Office and dealership management systems.
7. Ability to multitask in a fast-paced environment and maintain composure under pressure.
8. Must be able to work flexible hours, including weekends and evenings as required.

What We Offer:

1. Competitive salary and benefits package.
2. Opportunities for professional development and career advancement.
3. A supportive and friendly work environment.
4. Employee discounts on service and parts.

How to Apply:
If you are passionate about customer service and want to be a part of a growing dealership team, please submit your resume and a cover letter via our online portal or apply in person at Bertera Nissan, Manchester.

Bertera Nissan Manchester is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.