Bereavement Support Officer (Hiring Immediately)

JR United Kingdom; Milton Keynes; On-site; GBP 11,000 - 15,000; Part time

Job summary

A leading company is seeking a Funeral Arranger to provide compassionate support to families. No experience is needed as full training will be provided to help you assist in managing client relationships and performing essential duties at the funeral home. The role also includes a competitive salary, benefits, and opportunities for career development.

Benefits

30% off Co-op branded products

10% off other brands

23 days holidays (pro rata)

Pension with up to 10% employer contributions

Access to Employee Assistance Programme

Virtual GP and free eye tests

Career development opportunities

Access to Wagestream for early pay access

Qualifications

• No experience needed; full training provided.
• High levels of empathy and care required.

Responsibilities

• Support clients by organizing family visits and answering questions.
• Assist with manual handling of coffins and the deceased.
• Ensure regulated work is referred to certified colleagues.

Skills

Excellent communication

Attention to detail

Empathy

Discretion

Job description

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Job Views:

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Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Closing date: 11-06-2025

Funeral Arranger £12.62 per hour plus benefits. Part time: 18.75 hours per week, working Wednesday afternoon, and all day Thursday and Friday. Location: 102 High Street, Nailsea, BS19 1AH.
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed. Join our friendly team and help families say the perfect goodbye to loved ones. We provide full training and ongoing support, so you’ll have all the tools you need for your new role. Benefits include a competitive salary, an excellent pension scheme, and discounts on Co-op products and services. Find the kind of job satisfaction you didn’t think was possible. Apply today.
What you’ll do • Support clients by organising family visits and answering guest questions
• Ensure all regulated work, like selling and advising on funeral plans, is referred to a certified colleague
• Build positive relationships in the local community
• Support at the funeral home (occasionally being the only one in branch)
• Assist with manual handling of coffins and the deceased
This role would suit people who have
• A passion for delivering great service and building relationships
• Excellent communication and admin skills, plus strong attention to detail
• High levels of empathy, discretion, and care
Why Co-op?
You’ll get benefits including: • 30% off Co-op branded products in our stores
• 10% off other brands in our stores
• Discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• A pension with up to 10% employer contributions
• Access to our Employee Assistance Programme for confidential support
• Virtual GP and free eye tests
• Career development opportunities including apprenticeships
• Supportive team and the chance to make a difference in your community
• Access to Wagestream for early pay access

At Co-op, we’re proud to do things differently. As a large co-operative owned by members, community is central to our mission. Since 1844, we’ve aimed to build a fairer world for members, customers, colleagues, and communities.
Building an inclusive work environment
We’re committed to diversity and welcome applications from everyone. We aim to create inclusive workplaces where colleagues have equal opportunities. We celebrate differences and ensure our teams reflect the communities we serve. We can make reasonable adjustments for applicants with disabilities and are part of the Disability Confident scheme. When applying, you’ll be asked if you want to be considered under this scheme. We’ll also ask if you need any adjustments during the recruitment process. More information can be found at jobs.coop.co.uk/apply-process and jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of your application, you’ll complete an online assessment (~20 minutes). Successful candidates will undergo background checks including DBS, adverse media, occupational health, and social media screening. Any employment offer will be conditional on passing these checks.