Bereavement Support Coordinator (Hiring Immediately)

JR United Kingdom; Chelmsford; On-site; GBP 25,000; Full time

Job summary

A leading company is seeking a Funeral Arranger to join their team in Chelmsford. This full-time role offers a competitive salary, benefits, and comprehensive training. Responsibilities include supporting families and ensuring compliance in regulated work. The ideal candidate will possess empathy, communication skills, and a service-oriented attitude.

Benefits

30% off Co-op branded products

10% off other brands in stores

23 days holidays (pro rata)

Pension with up to 10% employer contributions

Career development opportunities including apprenticeships

Friendly, supportive team

Access to Employee Assistance Programme

virtual GP and free eye tests

Access to Wagestream, a money management app

Qualifications

• High levels of empathy, discretion, and care required.
• Excellent communication and admin skills necessary.
• Passion for delivering great service and building relationships.

Responsibilities

• Support clients by organising family visits and answering guest questions.
• Ensure regulated work, like advising on funeral plans, is referred to a certified colleague.
• Support with manual handling of coffins and the deceased.

Skills

Communication

Empathy

Attention to detail

Job description

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Co-op

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Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Closing date: 11-06-2025

Funeral Arranger £24,609 (£12.62 per hour) plus benefits. Full time, 37.5 hours per week, Monday to Friday, 9am to 5pm. Location: 20 High Street, Old Harlow, CM17 0DW.
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed. Join our friendly team and help families say the perfect goodbye to loved ones. We provide full training and ongoing support, so you’ll have all the tools you need for your new role. Benefits include a competitive salary, pension scheme, and discounts on Co-op products and services. Find the kind of job satisfaction you didn’t think was possible. Apply today.
What you’ll do • Support clients by organising family visits and answering guest questions.
• Ensure regulated work, like selling and advising on funeral plans, is referred to a certified colleague.
• Build positive relationships in the local community.
• Support with manual handling of coffins and the deceased.
This role would suit people who have • A passion for delivering great service and building relationships.
• Excellent communication and admin skills, plus strong attention to detail.
• High levels of empathy, discretion, and care.
Why Co-op? You’ll get a benefits package including:
• 30% off Co-op branded products in our food stores.
• 10% off other brands in our food stores.
• Discounts on other Co-op products and services.
• 23 days holidays (pro rata, rising with service).
• Pension with up to 10% employer contributions.
• Access to Employee Assistance Programme, virtual GP, and free eye tests.
• Career development opportunities including apprenticeships.
• Friendly, supportive team and the knowledge that you make a difference.
• Access to Wagestream, a money management app.

At Co-op, community is at the heart of what we do. We’re proud to build inclusive work environments, welcoming applications from everyone. We support candidates with disabilities through reasonable adjustments and are part of the Disability Confident scheme. We will ask if you'd like to be considered under this scheme when applying.
You’ll need to complete an online assessment (~20 minutes). Successful applicants will undergo background checks including DBS, adverse media, occupational health, and social media screening. Any employment offer will be conditional upon these checks.