Bereavement Services Manager

Nottingham City Council; Nottingham; On-site; GBP 56,000 - 61,000; Full time

Job summary

A leading city council in Nottingham is seeking a Bereavement Services Manager to oversee the management and strategic leadership of bereavement services. The ideal candidate will have strong commercial acumen and a proven track record in managing complex services. This role offers a starting salary of £56,730, with hybrid working arrangements and great benefits including a generous pension scheme.

Benefits

Generous pension scheme

Competitive pay

Good leave entitlement

Innovative and inclusive work culture

Responsibilities

• Lead the development and delivery of bereavement services.
• Implement performance management and service standards.
• Drive commercial growth through partnerships.
• Ensure compliance with legal and environmental standards.
• Promote equality, diversity, and inclusion.
• Collaborate with stakeholders on transformation projects.
• Lead SHEQ reporting and planning.

Skills

Management of complex services

Commercial acumen

Analytical skills

Leadership of high-performing teams

Commitment to equality, diversity, and inclusion

Job description

Contract Type: Permanent

Working Hours: 37

Worker Type: Hybrid Worker

Salary: Starting Salary is £56,730 (Level one) rising to £60,125 ‘pro rata for part-time’

Location: Wilford Hill, City Wide

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

As Bereavement Services Manager, you will be responsible for the strategic leadership and operational management of bereavement services across Nottingham. You’ll lead a dedicated team to deliver respectful, efficient, and cost-effective services that meet the needs of our citizens and align with the Council’s values and priorities.

You will also play a key role in identifying and securing new commercial opportunities, managing service contracts, and ensuring high standards of performance and customer satisfaction.

Key Responsibilities

• Lead the development and delivery of bereavement services, including crematorium, cemeteries, and public health funerals.
• Lead the consistent and effective implementation of performance management and service standards to ensure compliance with statutory obligations.
• Drive commercial growth through innovative partnerships and income-generating opportunities.
• Ensure compliance with legal and environmental standards, including the Public Health (Control of Disease) Act 1984 and Environmental Protection Act 1990.
• Promote equality, diversity, and inclusion across all services.
• Collaborate with internal and external stakeholders to support transformation projects and continuous improvement.
• Lead SHEQ (Safety, Health, Environment, and Quality) reporting and planning in conjunction with the Divisional SHEQ Manager.

About You

The ideal candidate will have:

• A proven track record in managing complex services and delivering outcomes.
• Strong commercial acumen and analytical skills.
• Experience in leading high-performing teams and fostering a culture of empowerment and resilience.
• A commitment to equality, diversity, and inclusion.

You can find the job description for this post here

Please submit an application explaining how you meet the criteria, clearly articulating how you will fulfil the role and what positive contribution you feel you will bring to the service. Your application should be no more than four sides of A4.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Ken France Head of Fleet & SHEQ Services, by email at [e-mail]

Closing Date: 21st September 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: w/c 6th October 2025

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.