Bereavement Care Assistant (Hiring Immediately)

JR United Kingdom; England; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading company seeks a Bereavement Care Assistant to join their compassionate team. This role involves supporting families through difficult times, organizing visits, and providing excellent service with training provided. An inclusive environment with comprehensive benefits and opportunities for career growth is offered.

Benefits

30% off Co-op branded products

10% off other brands in food stores

23 days holidays (pro-rata)

Pension with up to 10% employer contributions

Employee Assistance Programme

Access to virtual GP

Career development opportunities

Supportive team environment

Qualifications

• Strong communication and empathy skills are crucial.
• Attention to detail and sensitivity in handling delicate situations.

Responsibilities

• Support clients by organizing family visits and answering questions.
• Build positive relationships in the local community.
• Assist with manual handling of coffins and the deceased.

Skills

Communication

Empathy

Attention to Detail

Job description

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Bereavement Care Assistant (Hiring Immediately), Kent

Client: Co-op

Location:

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

Closing date: 12-06-2025

Funeral Arranger

Salary: £24,609 (£12.62 per hour) plus benefits

Full time: 37.5 hours per week, Monday to Friday, 9am to 5pm

Location: 79 Union Street, Maidstone, ME14 1ED

No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed.

Join our friendly team and help families say the perfect goodbye to loved ones.

You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Find the kind of job satisfaction you didn’t think was possible. Apply today.

What you’ll do

• Support clients by organising family visits and answering guest questions as a ‘non-certified’ funeral arranger
• Ensure all regulated work, like selling and advising on funeral plans, is referred to a ‘certified’ colleague
• Build positive relationships in the local community
• Support with manual handling of coffins and the deceased

This role would suit people who have

• A passion for delivering great service and building relationships
• Excellent communication and admin skills plus strong attention to detail
• High levels of empathy, discretion, and care

Why Co-op?

• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores all year-round
• Discounts on other Co-op products and services
• 23 days holidays (pro-rata, rising with service)
• A pension with up to 10% employer contributions
• Access to our Employee Assistance Programme offering confidential advice and support 24/7
• Access to virtual GP and free eye tests
• Endless career development opportunities including apprenticeships
• Friendly, supportive team and the knowledge that you make a huge difference to your community
• Access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

At Co-op, we’re proud to do things differently. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our founding in 1844, we’ve had a clear social purpose, and everything we do helps to build a fairer world for our members, customers, colleagues, and communities.

Building an inclusive work environment

We’re actively building diverse teams and welcome applications from everyone. We want to create inclusive work environments where colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognize the importance of reflecting the communities we serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re part of the Disability Confident scheme, which means we’ll always offer an interview to disabled candidates who meet the minimum criteria for a job. When you apply, we’ll ask if you’d like to be considered under this scheme. We’ll also ask if you need any reasonable adjustments during the recruitment process.

Find out more about our recruitment process at jobs.coop.co.uk/apply-process and about our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application, you’ll need to complete an online assessment, which takes about 20 minutes. Successful applicants will undergo background checks including a DBS, adverse media checks, and an occupational health questionnaire. We’ll also review your social media activity. Any employment offer will be conditional upon these checks.