Benugo - Events Team Member

benugo; Greater London; On-site; GBP 19,000 - 25,000; Part time

Benefits offered by this job

Free lunch on shift

Free tea and coffee at any Benugo site

Monthly allowance to use at Benugo

Job summary

Benugo is seeking an experienced Events Front Of House team member to join the Events by Benugo team at the British Film Institute (BFI) in London. The role covers hosting guests across film festivals, exhibitions, conferences, and special events, with variable hours based on business needs.

The position is a fixed-term 0-hours contract until December (with potential renewal) paying £16 per hour. You will deliver customer service, assist in catering and event setup, and help ensure smooth guest

Qualifications

• Experience in event/front-of-house roles preferred.

Responsibilities

• Deliver guest services at events.
• Assist in canapé receptions, sit-down dinners, and daytime catering.
• Set up events and load equipment as required.
• Lay tables to standard quickly and efficiently.
• Serve food and drinks to guests.
• Interact politely with guests and resolve issues with supervision when needed.
• Maintain cleanliness per Food Safety procedures.

Skills

Customer service

Proactive

Job description

The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.

We are looking for experienced Events Team Member to join the Events by Benugo Team at the prestigious British Film Institute (BFI). This unique Central London venue hostsvariety of events such as Film Festivals, Exhibitions, Conferences, Special Events, Premieres and more.

This role offers the opportunity to work a variety of hours each week, depending on business needs.

Pay Rate:£16.00 per hour

Location: BFI + Various sites across London

Contract:fixed-term 0 hours contract until the end of December (with possibility of renewal).

About the Events Front Of House role:

• Delivering fantastic customer service and facilitating any guest requirements to the best of your ability
• Assisting in the delivery and service of canapé receptions as well as sit down dinners and daytimecatering, dependent on the Event requirements
• Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required
• Laying up tables to standard both quickly and efficiently
• Serving food and drinks to guests in the correct style
• Enthusiastically and politely interact with guests as appropriate
• To be polite, courteous and well presented at all times
• Proactively resolve issues/complaints and involve the Event Supervisor or Manager as needed
• Maintain a high standard of cleanliness, in line with Food Safety procedures
• Work well within the team, assisting with other duties and responsibilities as and when required
• To undertake staff training as and when necessary

About the ideal candidate:

• Previous experience in a similar role is preferable but not essential.
• Self-motivated and proactive.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders