Benefits & Recognition Specialist

Harrods; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

In-store discount (up to 33%)

Pension scheme

Learning & development opportunities

Job summary

Harrods is seeking a Benefits & Recognition Specialist to drive end-to-end delivery and continuous enhancement of colleague benefits and recognition programmes. The role leads the delivery of flagship events like the HAFE Awards and Long Service celebration and partners with brokers and providers to optimise offerings.

You will operate in a hybrid model, with a mix of on-site and home-working. The role requires stakeholder management, data-driven insights, and governance for competitive benefits

Qualifications

• proven experience in benefits management
• experience designing and implementing employee recognition initiatives
• strong stakeholder management and influencing skills
• analytical mindset with ability to interpret data and provide insights
• excellent communication and project management skills
• experience working with third-party vendors and providers
• experience using a flexible benefits system

Responsibilities

• Lead development and evolution of the benefits strategy
• Own delivery, optimisation, and governance of all benefit programmes on the Benefex platform
• Lead market benchmarking to inform offerings and identify opportunities
• Partner with brokers and external providers on contracts, renewals and service delivery
• Ensure accurate administration and governance of benefits programmes
• Collaborate across HR to support Financial Wellbeing initiatives and stay aligned with strategies

Job description

About the Role

The Benefits & Recognition Specialist is responsible for the end-to-end delivery and continuous enhancement of all colleague benefits and recognition programmes. The role plays a key part in shaping and implementing competitive, colleague-focused offerings that support the overall colleague experience and align with business priorities and our values. It also leads the delivery of our flagship colleague events - the HAFE Awards and Long Service celebration.

You will also -

• Lead the development and evolution of the benefits strategy that aligns with our values and supports the delivery of business objectives and colleague needs.
• Own the delivery, optimisation, and ongoing management of all benefit programmes, including health, pension, insurance, and voluntary benefits on the Benefex platform.
• Lead market benchmarking and use insights to shape and enhance benefit offerings to ensure competitiveness and identify opportunities.
• Partner with brokers and external providers on contracts, renewals, and service delivery.
• Ensure accurate administration and governance of all benefits programmes
• Working cross functionally across HR to support on Financial Wellbeing initiatives, acting as a trusted benefits expert ensuring strategies remain aligned and mutually complementary.

This role is a mix of on-site and home working - this is what we refer to as 'Hybrid'. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You’ll have proven experience in benefits management, along with experience designing and implementing employee recognition initiatives. You’ll have a strong understanding of the industry, market practices, and regulatory requirements, along with excellent stakeholder management and influencing skills.

You’ll have an Analytical mindset with the ability to interpret data and provide actionable insights, with strong communication and project management skills. You’ll have experience working with third-party vendors and providers, and expereince of using a flexible benefits system.

You will also be:

• A Strategic thinker
• Have a colleague-centric mindset
• Be Innovative and creative
• Have excellent attention to detail with a governance focus
• Have strong Collaboration and relationship building skills
• Have a continuous improvement focus everyday

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return for your hard work, you will receive some great benefits including a competitive annual salary, 25 days annual leave, up to 33% in-store discount, generous pension and great learning and development opportunities to help further your career

At Harrods, we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences, and we’re proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn or follow us on Instagram @togetherharrods