Benefits Consultant

Crowe UK; West of England; On-site; GBP 60,000 - 90,000; Full time

Job summary

Crowe UK is seeking an experienced HR Advisory professional to join our fast-growing team. You will design and administer international employee benefits programmes and guide clients through regulatory requirements, governance, and benchmarking.

Reporting to head of department, you will build client relationships at senior levels, manage third-party insurers, and lead project delivery while supporting team development and the ongoing evolution of our benefits services.

Qualifications

• Experience with employee benefits, UK pensions, and regulatory frameworks.
• Ability to design, implement and govern international benefits programmes.
• Strong client-facing and project delivery capabilities.
• Experience in insurance or consulting sectors with international exposure is desirable.

Responsibilities

• Advise clients on design and governance of international employee benefits programmes.
• Track and advise on international regulatory requirements (pensions, insurance).
• Develop benchmark intelligence on market norms and practices.
• Manage relationships with insurers, brokers and payroll teams.
• Develop client communications and support engagement and change management.
• Ensure benefits systems, records and documentation are maintained.

Skills

Client-centric

Organisational skills

Attention to detail

Time management

Job description

About Crowe

Crowe is a leading national firm offering audit, tax, advisory, and consulting services with global reach and local expertise. As an independent member of Crowe Global, one of the top 10 accounting networks worldwide, we have access to over 46,000 professionals across 150+ countries and more than 800 offices globally.

About Crowe

Crowe is a leading national firm offering audit, tax, advisory, and consulting services with global reach and local expertise. As an independent member of Crowe Global, one of the top 10 accounting networks worldwide, we have access to over 46,000 professionals across 150+ countries and more than 800 offices globally.

Our vision is to be a leader in our chosen markets, creating lasting value for our clients and our people and being a trusted partner in their success.

We are dedicated to driving client success, empowering our people, embracing sustainability, delivering technological change and acting in the public interest.

Requirements Of Role

Our HR Advisory team provide a full HR service to our international clients. A key part of our service is the setting up and maintenance of global staff benefits schemes.

Responsibilities

Reporting directly to the head of department you will play a pivotal role in building and servicing our client base and contributing to the strategic development of the department – key responsibilities include:

• advise clients on the design, implementation, and ongoing governance of their international employee benefits programmes
• track and advise clients on international regulatory requirements (mandatory pension and insurance schemes etc)
• develop benchmark intelligence on market norms and trending practices
• manage third party relations with insurers, brokers and payroll teams
• develop communication materials and support clients in employee engagement and change management.
• ensure benefits systems, processes, records and documentation are correctly configured and maintained
• oversee the annual renewal cycle for international benefits plans, including pricing reviews, claims analysis, and provider performance assessments.
• support clients with escalated employee queries, complex claims, and provider issues.
• conduct regular client reviews to ensure benefits remain aligned with business objectives and budget.
• support clients with audits, risk assessments, and compliance reporting
• build strong, trusted relationships with client stakeholders at senior levels.
• identify opportunities to expand services within existing client accounts.
• contribute to proposals, pitches, and thought leadership.
• line manage junior consultants and support team development.
• deliver internal projects to enhance tools, processes, and service delivery.

We are a fast-growing department and therefore the role holder will also have the opportunity to positively develop the future direction of our department.

Who We Require

We need individuals who thrive in a dynamic environment and are confident taking ownership of new responsibilities, creating and embedding robust processes rather than relying solely on established structures.

Benefits

You will have a strong understanding of employee benefits ( including UK pensions), insurance structures and regulatory frameworks having had significant experience in the insurance or consulting sector (international exposure is desirable but not essential) and have the following strengths:

• Commercially minded with a client centric approach
• Strong organisational skills
• A proven ability to deliver time critical projects in a fast-paced environment
• Strong attention to detail

If you’re passionate about helping global organisations build competitive, compliant, and engaging benefits programmes, we’d love to hear from you.

Why choose Crowe?

Whatever career you choose, whether in audit, tax, marketing or HR, we can offer you a rewarding and clear career pathway, designed to help you develop your existing talents as well as discovering new ones, positioning you to make a meaningful difference to our ever-growing and varied client base.

At Crowe we foster a collaborative and inclusive culture, and we will encourage, support and guide you on an exciting professional journey of self-discovery.

We value innovation and welcome those committed to making a difference for our communities, colleagues, and clients. With access to expert knowledge, continuous learning, competitive salaries, and flexible benefits, you will have the tools to build a rewarding career.

We are committed to diversity in our teams, equal opportunity and merit-based progression. We promote a healthy working environment with an agile working approach alongside dedicated wellbeing support, helping our people to thrive both professionally and personally.

Following changes to government policy in April 2024, we only accept applications from individuals with an existing, permanent, right to live and work in the UK.