Bench Security Officer

Vigilant Security; West of England; On-site; GBP 21,000 - 27,000; Full time

Job summary

Vigilant Security seeks a dedicated Bench/Relief Security Officer to join our Bristol team on an on-site basis. This permanent role covers day and night shifts, weekends, with overtime opportunities.

The role requires a valid SIA license and a professional approach to maintaining site security, welcoming visitors, and upholding high standards of confidentiality and client service at all times.

Qualifications

• Must have a valid SIA license (frontline).
• Previous security experience on-site is preferred.
• Excellent customer service and communication skills.

Responsibilities

• Provide a prompt, polite welcome to all visitors.
• Anticipate clients’ needs and exceed expectations daily.
• Greet and engage visitors as a visible, customer-focused professional.
• Maintain a consistent professional service at all times.
• Notify relevant staff promptly of visitor arrivals.
• Maintain high security awareness at all times.
• Undertake patrols and inspections per management instructions.
• Operate communications equipment with clear, effective communication.
• Respect all H&S policies.
• Prevent unauthorized entry to restricted areas.
• Issue visitor passes using agreed processes.
• Keep accurate incident records.

Skills

Customer service

Communication

Attention to detail

Team player

Confidentiality

Computer literacy

Education

SIA license

Job description

Location: On site / Bristol, UK
job type: Permanent / Full-time
Sector and subsector: Security | General
Salary: Negotiable salary

Bench/Relief Security Officer

Vigilant are offering an exciting opportunity for a security professional to join our expanding team, working with a high-profile clients in Bristol.

Scope:

This is a casual contract working days, nights weekends with opportunities for overtime.

The post holder (SIA license) will be responsible for maintaining the day-to-day security requirements at a strategically important site, maintaining a corporate image and high standards of professionalism.

Main Duties & Responsibilities:

• Provide a prompt, polite and warm welcome to all visitors.
• Anticipate clients’ needs/problems before they arise and that their expectations are met and exceeded each day
• Be seen as a visible customer focused professional greeting and engaging with visitors.
• Provide a consistent professional service at all times.
• Communicate visitor/client arrivals to the relevant person promptly.
• Maintain a high security awareness at all times
• Undertake patrols and inspections in accordance with management instructions.
• Proficient use of relevant communications equipment will require candidate to have good communication skills.
• Ensuring all H&S policies are adhered to.
• Ensuring that no un-authorised persons are permitted in prohibited areas.
• Issue visitor passes using agreed processes and procedures
• Maintaining an accurate record of any incidents that occur.

What We Are Looking For:

• Professional, highly driven, flexible, enthusiastic, proactive, self – motivated team player
• Smart and confident.
• Excellent interpersonal skills and the ability to interact with people at all levels
• Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
• Maintain and practice a high degree of confidentiality at all times
• Computer literate
• Good communication skills, both written and verbal
• Able to be vetted back 5 years or since leaving compulsory education.
• Provide support to the wider when required.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.