Bench/Relief Security Officer

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Vigilant recrute un professionnel de la sécurité pour rejoindre son équipe à Londres. Le poste inclut des responsabilités de maintien de la sécurité sur site tout en offrant un service client impeccable. Avec un contrat casual pouvant évoluer vers un poste à temps plein, cette opportunité s'adresse aux candidats possédant une licence SIA et d'excellentes compétences interpersonnelles.

Qualifications

• Capable de maintenir la confidentialité.
• Aptitude à travailler en équipe.
• Flexibilité et motivation.

Responsibilities

• Accueillir tous les visiteurs de manière professionnelle.
• Anticiper les besoins des clients.
• Assurer que toutes les politiques H&S sont respectées.

Skills

Interpersonal skills

Communication skills

Customer service orientation

Education

Current SIA license

Job description

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Vigilant is offering an exciting opportunity for a security professional to join our expanding team, working with high-profile clients in and around London.

Scope:

This is a casual contract working days, nights, weekends with opportunities for overtime. After 6 months probation, we will consider offering a full-time 42-hour contract.

The post holder (SIA license) will be responsible for maintaining the day-to-day security requirements at a strategically important site, maintaining a corporate image and high standards of professionalism.

Driving license is desirable but not essential. Some of our sites are outside London.

Main Duties & Responsibilities:

• Provide a prompt, polite, and warm welcome to all visitors.
• Anticipate clients' needs/problems before they arise and ensure their expectations are met and exceeded each day.
• Be seen as a visible, customer-focused professional greeting and engaging with visitors.
• Provide a consistent, professional service at all times.
• Communicate visitor/client arrivals to the relevant person promptly.
• Maintain high security awareness at all times.
• Undertake patrols and inspections in accordance with management instructions.
• Proficient use of relevant communication equipment, requiring good communication skills.
• Ensure all H&S policies are adhered to.
• Ensure no unauthorized persons are permitted in prohibited areas.
• Issue visitor passes using agreed processes and procedures.
• Maintain an accurate record of any incidents that occur.

What We Are Looking For:

• Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player.
• Smart and confident.
• Excellent interpersonal skills and the ability to interact with people at all levels.
• Immaculate presentation.
• Clear, concise, and confident communication skills, customer service-oriented, with a keen eye for detail.
• Maintain and practice a high degree of confidentiality at all times.
• Good communication skills, both written and verbal.
• Able to be vetted back 5 years or since leaving compulsory education.
• Provide support to the wider team when required.
• Current SIA license.

About us:

Vigilant offers a range of security-related services including manned guarding, mobile patrols, and keyholding.

We employ 1000 staff across the UK, serving various security needs. We pride ourselves on high standards and seamless service delivery. With an annual turnover approaching £40 million and plans for growth, we are committed to staff welfare, support, and development. We are an equal opportunities employer and welcome applications from all qualified individuals regardless of race, sex, disability, religion, sexual orientation, or age.