Bench General Manager - North London

Five Guys; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Five Guys, a leader in the burger industry, is seeking a General Manager for their North London location. The role involves leading and inspiring the team to deliver exceptional burgers and service, managing operations, and driving profitability. The opportunity provides clear career development pathways and a supportive work culture with engaging perks.

Benefits

Achievable 20% bonus scheme paid quarterly

Private medical via Vitality

33 days paid holiday

Development opportunities

Employee assistance and wellbeing support

Long service Love2Shop vouchers

Team competitions and social events

Qualifications

• Experience in managing teams in a high-pressure environment.
• Enthusiasm for food quality and customer experience.
• Ability to drive sales and manage P&L.

Responsibilities

• Leading store team to deliver excellent food and service.
• Managing all store operations and planning.
• Creating a positive working environment.

Skills

People management

Customer service

Leadership

Job description

Bench General Manager - North London

General Manager

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've maintained our 'serve' philosophy since our family business began in 1986.

We are still a family at heart, with integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• Achievable 20% bonus scheme - paid quarterly
• Secret Shopper bonus up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream for flexible benefits

OTHER PERKS

• Social events and days out
• Invitation to the annual General Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount via Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Career development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Our Burgers and Fries
• Core values: Competitive, Enthusiastic, Family, Get It Done, Integrity
• People management and leadership skills
• Customer service excellence
• Developing your team

WHAT YOU'LL BE DOING

• Leading by example and working alongside crew and managers
• Managing and developing the store team
• Paying close attention to detail
• Creating a positive and fun working environment
• Rewarding and recognizing team members
• Managing all store operations and planning
• Promoting our culture and values
• Owning your P&L, driving sales and controlling costs
• Identifying potential and developing talent

CAREER PROGRESSION WITH FIVE GUYS

• Opportunities to manage larger stores, open new locations, or move into support roles
• Five Guys offers a meaningful career, not just a job
• Support and tools available for ambitious individuals to grow with us