Bench General Manager - Leeds. Job in Leeds Education & Training Jobs

Five Guys; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

Five Guys is seeking a motivated Bench General Manager in Leeds, responsible for store operations and team leadership. This role includes driving sales, ensuring excellent customer service, and embodying our values. Ideal candidates will have strong leadership skills and a passion for creating a positive work environment.

Benefits

20% bonus scheme

Secret Shopper bonus

33 days paid holiday

Free burgers, fries, and shakes

Private medical via Vitality

Life assurance

Team days out and social events

Employee discount program

Pension scheme

Enhanced Maternity & Paternity Leave

Qualifications

• Enthusiastic about perfect burgers and fries.
• Ability to own P&L and manage costs.

Responsibilities

• Responsible for entire store operations and team performance.
• Lead from the front on the line when needed.
• Drive sales and improve profitability through team coaching.

Skills

Leadership

Customer Service Excellence

People Development

Attention to Detail

Hands-on Leadership

Job description

Bench General Manager - Leeds

Burgers & Fries and Incredible Careers!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've upheld the same "perfect and serve" philosophy.

Currently, some of our stores have talented Bench General Managers waiting for their own store. While waiting, you'll be based at an existing store supporting the current General Manager and potentially other stores within the district. You will be responsible for the store's daily operations and results, leading, inspiring, and coaching the team to ensure profitability, maximize sales opportunities, and deliver excellent customer service.

Our Bench General Managers are our brand ambassadors, ensuring we deliver excellent customer service while demonstrating leadership, coaching, and direction. They embody our values for their team and customers.

REWARDS

• An achievable 20% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers - £500 at 5 years, £1,000 at 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream - a financial wellbeing app with flexible benefits

OTHER PERKS

• Team days out and social events
• Invitation to the annual General Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys employee discount program
• Wellbeing support and Employee Assistance Programme (EAP)
• Development opportunities to grow your career
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A BENCH GENERAL MANAGER, YOU'LL BE

• Responsible for your entire store and team, supporting the delivery of perfect burgers and fries
• Leading from the front, working hands-on on the line when needed
• Owning your P&L, driving sales, and controlling costs
• Ensuring smooth daily operations and planning for the long term
• Spotting potential and developing your team for a strong talent pipeline
• Driving the Five Guys culture by role modeling our values
• Creating a positive and fun working environment
• Managing reward and recognition
• Paying close attention to detail

AS A BENCH GENERAL MANAGER, YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People and hands-on leadership skills
• Customer service excellence
• People development

INCREDIBLE CAREERS WITH FIVE GUYS

• Your next step could be managing a higher volume store, opening new stores, becoming an Area Trainer, District Manager, or joining the Support Office.
• Five Guys isn't just a job - it can be a career! If you're ambitious and eager to grow, we provide support and the right tools to help you build your career with us.