Bench General Manager. Job in Essex Education & Training Jobs

Five Guys; Essex; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading burger restaurant in Essex is seeking a passionate General Manager to oversee store operations and development. You will embody their values, foster a positive team environment, and ensure customer service excellence. With opportunities for career progression, this role offers you a chance to shape future leaders while maintaining high standards.

Benefits

20% bonus scheme

Secret Shopper bonus up to £2,000

33 Days paid holiday

Paid breaks

Private medical via Vitality

Life assurance

Employee discount

Wellbeing support and EAP

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Experience in people management and leadership in a retail or hospitality environment.
• Strong customer service focus with a competitive attitude.

Responsibilities

• Leading by example and managing store operations.
• Creating a positive working environment and developing team members.
• Owning P&L and driving sales while controlling costs.

Skills

People management

Customer service excellence

Leadership skills

Attention to detail

Job description

General Manager

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've maintained our 'perfect and serve' philosophy since our family business began in 1986.

Today, we're still a family-oriented business. We value integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• An achievable 20% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards - £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER PERKS

• Team outings and social events
• Invitation to the annual General Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Opportunities for career development
• Enhanced Maternity & Paternity Leave
• Pension scheme

WHAT YOU'LL BE ENTHUSIASTIC ABOUT

• Our Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People management and leadership skills
• Customer service excellence
• Developing your team

WHAT YOU'LL BE DOING

• Leading by example and working alongside staff and managers
• Managing store operations and team development
• Paying close attention to detail
• Creating a positive and fun working environment
• Rewarding and recognizing staff
• Managing all aspects of the store, including daily operations and strategic planning
• Promoting the Five Guys culture and values
• Owning your P&L, driving sales, and controlling costs
• Identifying talent and developing your team for future leadership

CAREER DEVELOPMENT

• Progression to higher volume stores, new store openings, Area Trainer, District Manager, or roles in Support Office
• Five Guys offers more than a job — it’s a career!
• Support and resources to help ambitious individuals grow within the company