Bench General Manager. Job in Cardiff Education & Training Jobs

Five Guys; Cardiff; On-site; GBP 30,000 - 45,000; Full time

Job summary

A popular burger chain in Cardiff is seeking a Bench General Manager to oversee store operations and manage the team. Responsible for daily operations, you'll ensure profitability and deliver exceptional customer service. The ideal candidate is passionate about quality food and has strong leadership skills. This role offers a rewarding career path with various bonuses and excellent perks.

Benefits

20% bonus scheme

Private medical via Vitality

Access to Wagestream

33 days paid holiday

Employee Assistance Programme (EAP)

Career development opportunities

Pension scheme

Qualifications

• Passion for perfect burgers and fries.
• Alignment with core values: Competitive, Enthusiastic, Family, Get It Done, Integrity.
• Experience with people management.

Responsibilities

• Accountable for your store and team.
• Developing and managing the team while ensuring quality products.
• Owning your P&L, driving sales, and controlling costs.

Skills

Hands-on leadership skills

Exceptional customer service skills

Staff development

Job description

Burgers & Fries and Incredible Careers!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have maintained the same 'perfect and serve' philosophy.

Our Bench General Managers are talented professionals waiting for their own store. While awaiting their own store, they will support existing stores within the district, assisting the current General Manager. They are responsible for the store's daily operations and results, leading, inspiring, and coaching teams to ensure profitability, optimize sales opportunities, and deliver excellent customer service.

As brand ambassadors, Bench General Managers embody our values, demonstrate leadership, coaching, and direction, and ensure an exceptional customer experience.

REWARDS

• An achievable 20% bonus scheme paid quarterly
• An additional Secret Shopper bonus worth up to 2,000
• High Performer Awards and bonuses
• Long service Love2Shop vouchers: 500 for 5 years, 1,000 for 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream for financial wellbeing benefits

OTHER PERKS

• Days out and social events
• Invitation to the annual General Manager conference
• Team competitions such as Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Career development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

ROLE RESPONSIBILITIES

• Accountable for your store and team
• Developing and managing the team while ensuring the delivery of quality products
• Leading by example, working hands-on when needed
• Owning your P&L, driving sales, and controlling costs
• Ensuring smooth day-to-day operations and strategic planning
• Identifying potential and developing talent within your team
• Promoting the Five Guys culture and values
• Creating a positive work environment
• Managing reward and recognition programs
• Paying close attention to operational details

QUALITIES AND PASSIONS

• Passion for perfect burgers and fries
• Alignment with our core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership skills and experience with people management
• Exceptional customer service skills
• Commitment to staff development

CAREER PATHWAYS

• Progression to higher volume stores, new store openings, Area Trainer, District Manager, or roles in the Support Office
• Five Guys offers more than a job—it's a career!
• We support ambitious individuals with the tools needed to grow within the company.