Bench General Manager

Five Guys; United Kingdom; On-site; GBP 1,000 - 2,000; Full time

Job summary

A leading company is seeking a General Manager to oversee store operations and lead the team in delivering exceptional service. Candidates should demonstrate strong leadership skills and a passion for burgers and fries. This role offers significant career progression and an attractive bonus scheme.

Benefits

20% bonus scheme - paid quarterly

Secret Shopper bonus up to £2,000

33 Days paid holiday

Paid breaks

Free burgers, fries, and shakes while on shift

Private medical via Vitality

Life assurance

Financial wellbeing app with flexible benefits

Qualifications

• Hands-on leadership skills.
• Excellent customer service skills.
• Commitment to staff development.

Responsibilities

• Lead by example, working alongside crew and managers.
• Develop and manage the store team to deliver quality products.
• Manage reward and recognition programs.

Skills

Leadership

Customer Service

Integrity

Enthusiasm

Competitiveness

Job description

General Manager

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy.

Today, we're still a family-oriented company. We value integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• An achievable 20% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER PERKS

• Team outings and social events
• Invitation to the annual General Manager conference
• Team competitions such as Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Opportunities for career development
• Enhanced Maternity & Paternity Leave
• Pension scheme

IDEAL CANDIDATE

• Passion for Burgers and Fries
• Alignment with our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership skills
• Excellent customer service skills
• Commitment to staff development

KEY RESPONSIBILITIES

• Lead by example, working alongside crew and managers
• Develop and manage the store team to deliver quality products
• Pay close attention to detail
• Create a positive and fun working environment
• Manage reward and recognition programs
• Oversee all store operations and strategic planning
• Promote the Five Guys culture and values
• Manage P&L, drive sales, and control costs
• Identify and develop talent within the team

CAREER PROGRESSION

• Opportunities to manage larger stores, open new locations, become an Area Trainer, District Manager, or join the Support Office
• We support your growth and provide the tools needed to advance your career