Bench General Manager

Five Guys; Shotgate; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading burger restaurant seeks a General Manager to lead their store team. The ideal candidate will have hands-on leadership skills, a passion for customer service, and a commitment to team development. This role provides an exciting career pathway within a family-oriented company that values integrity and enthusiasm.

Benefits

Twenty percent bonus scheme

Long service Love2Shop vouchers

33 days paid holiday

Free food while on shift

Private medical insurance

Career development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Passionate about Burgers and Fries.
• Experienced hands-on leadership skills.
• Aligned with company values.

Responsibilities

• Lead store team, ensuring quality product delivery.
• Manage daily operations and strategic planning.
• Promote Five Guys culture and values.

Skills

Customer service

Leadership

Team development

Attention to detail

Job description

General Manager

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy.

Today, we remain a family-oriented company. We value integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• An achievable 20% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards - £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Private medical insurance via Vitality
• Life assurance
• Access to Wagestream for flexible financial benefits

OTHER PERKS

• Team outings and social events
• Invitation to the annual General Manager conference
• Team competitions - Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Program (EAP)
• Career development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

IDEAL CANDIDATE

• Passionate about Burgers and Fries
• Aligned with our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Experienced hands-on leadership skills
• Excellent customer service skills
• Committed to staff development

KEY RESPONSIBILITIES

• Lead from the front, working alongside crew and managers
• Develop and manage the store team, ensuring delivery of quality products
• Maintain attention to detail
• Create a positive and fun working environment
• Manage reward and recognition programs
• Oversee daily operations and strategic planning
• Promote and exemplify Five Guys culture and values
• Own the P&L, focusing on sales growth and cost control
• Identify talent and develop team members for future roles

CAREER PATHWAYS

• Progression to higher volume stores, new store openings, Area Trainer, District Manager, or roles in Support Office
• Five Guys offers a genuine career path, not just a job
• We support ambitious individuals eager to grow with us