Bench Assistant General Manager — Guest Experience Leader

Global-Restaurant-Group; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

50% restaurant discount

Stream earnings in real time with up‑t

Wellness support

Employee of the Month

Training via Evolv Edge

Paid volunteering day

Employee referral scheme

Job summary

Global-Restaurant-Group is seeking a dynamic Bench Assistant General Manager to join our group of London venues. The role focuses on guest satisfaction, team development, and maintaining exceptional dining standards across multiple sites.

You will support the General Manager, contribute to financial planning, and drive a culture of excellence. This is a senior hospitality leadership position with opportunities for growth within the group.

Qualifications

• Experience leading hospitality teams with a guest‑centric approach.
• Good understanding of financial management and budgeting.
• Proven track record in delivering exceptional dining experiences.

Responsibilities

• Lead and motivate a high-performing London venue team to deliver outstanding guest experiences.
• Foster a positive, inclusive team culture and clear service standards.
• Support the General Manager with financial oversight and growth initiatives.
• Pave the way for career progression toward General Manager within the group.

Skills

Leadership

Guest satisfaction

Team development

Financial management

Tools

Evolv Edge

Job description

Global-Restaurant-Group is seeking a dynamic Bench Assistant General Manager to join our group of London venues. The role focuses on guest satisfaction, team development, and maintaining exceptional dining standards across multiple sites.

You will support the General Manager, contribute to financial planning, and drive a culture of excellence. This is a senior hospitality leadership position with opportunities for growth within the group.