Ben & Jerry's Retail Project Lead

6254 Magnum ICC UK Ltd; Datchet; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Magnum Ice Cream Company is seeking an EU Retail Project Lead to coordinate European retail initiatives with country teams, distributors and licensees. You will translate strategy into actionable market plans, manage milestones and escalate risks.

You will work closely with Finance, Supply Chain and country leaders to monitor performance, drive execution and ensure compliant, consistent processes across markets. Travel ~30% is expected.

Qualifications

• Minimum of 5+ years of experience in business, retail management or similar field.
• Understanding of retail industry, including franchise operations, financial management, and marketing strategies is a plus.
• Executional leadership: translate strategic priorities into practical plans and coordinate teams to deliver measurable outcomes.
• Financial acumen: analyze financial data, develop business plans and budgets to ensure profitability.
• Excellent verbal and written communication skills with the ability to engage internal and external stakeholders.
• Strong analytical and problem-solving skills with data-driven decision making.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Experience in global contexts with awareness of cultural differences and their impact on operations.
• Commitment to integrating Ben & Jerry’s core values into all aspects of the role.

Responsibilities

• Develop and maintain detailed project plans, timelines, milestones, dependencies and status reporting across European retail initiatives.
• Drive cross-functional project planning and execution and ensure alignment with strategies, scope and timelines.
• Facilitate governance meetings, document decisions and drive accountability for actions.
• Identify risks, issues and dependencies; develop mitigations and escalate decisions when needed.
• Collaborate with global and local teams to share best practices and ensure consistent processes.

Skills

Project management

Cross-functional leadership

Financial management

Communication

Problem solving

Adaptability

Cultural competence

Change management

Job description

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

About the role

As EU Retail Project Lead, you will support the Global Head of Scooping in implementing Ben & Jerry's European retail growth agenda. Working closely with country business leaders, distributors, franchise partners, licensees, and cross‑functional teams, you will lead the planning, coordination, and execution of key retail initiatives across Europe. This role focuses on translating agreed strategy into action, ensuring projects are delivered against milestones, stakeholders remain aligned, and risks and dependencies are actively managed. The role requires strong project management, relationship leadership, and business operations capabilities, along with the ability to navigate a complex, multi‑market environment and drive execution through influence. You will consolidate performance insights, facilitate governance, and provide clear recommendations and escalation to the Global Head of Scooping to support timely decision‑making.

Who you are & what you’ll do

Support the Global Head of Scooping in implementing the European retail growth strategy and associated business priorities. Drive cross‑functional project planning and execution for key European retail initiatives, ensuring alignment with approved strategies, scope, timelines, and objectives. Develop and maintain detailed project plans, timelines, milestones, dependencies, and status reporting across European retail initiatives. Work with country business leaders to translate agreed priorities into actionable market plans and coordinate delivery across local teams. Facilitate project governance meetings, document decisions, assign follow‑up actions, and drive accountability for agreed deliverables. Identify project risks, issues, and resource dependencies; develop mitigation plans and escalate decisions or tradeoffs when required. Partner with Finance, Supply Chain, and country business leaders to monitor performance, track key metrics, identify risks and opportunities, and provide regular, concise updates on performance, milestones, risks, and recommended actions. Partner with Legal and local teams to understand contractual requirements and support appropriate follow‑through on market‑level compliance obligations. Facilitate collaboration across global and local retail teams to share best practices, remove barriers to execution, and support consistent implementation of processes and standards. Support change management and communications for key retail initiatives, helping stakeholders understand priorities, responsibilities, and timing. Serve as the primary coordinator for European retail transformation initiatives, connecting country and global stakeholders and maintaining visibility to progress and decisions.

What you’ll need to succeed

• Experience:Minimum of 5+ years of experience in business, retail management or similar field.
• Industry Knowledge: Understanding of retail industry, including franchise operations, financial management, and marketing strategies is a plus.
• Executional Leadership: Experience translating strategic priorities into practical plans and coordinating teams to deliver measurable outcomes.
• Financial Acumen:Strong financial management skills, including the ability to analyze financial data, develop business plans and budgets to ensure profitability.
• Communication Skills:Excellent verbal and written communication skills, with the ability to effectively communicate with internal and external stakeholders at all levels.
• Problem‑Solving:Strong analytical and problem‑solving skills, with the ability to make data‑driven decisions.
• Adaptability:Ability to thrive in a fast‑paced, dynamic environment and manage multiple priorities simultaneously.
• Cultural Competence:Experience working in a global environment with an understanding of cultural differences and their impact on business operations.
• Core Values:Commitment to integrating Ben & Jerry’s core values into all aspects of the role, ensuring alignment with the company’s mission and vision.

Work environment

Hybrid office environment (3 days a week in office). Travel required approximately 30% of the time.

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.