Bellman

WYNDHAM SINGAPORE HOTEL; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading hotel in Scotland is seeking a Guest Service Assistant to welcome guests and assist with their luggage. You'll be providing information about the hotel and local attractions while ensuring excellent customer service. Relevant experience in a similar position and basic English skills are required. This role involves working on weekends and public holidays.

Qualifications

• Able to speak and understand basic English.
• Relevant experience working in the same position.
• Able to work on public holidays and/or weekends.
• Able to use basic computer.
• Warm personality and customer service focused.

Responsibilities

• Greet guests upon arrival and open the door to welcome them.
• Load and unload guest luggage and assist in delivering them to rooms.
• Provide guests with information about the hotel and directions.
• Offer recommendations for places of interest and sightseeing.
• Receive incoming parcels and deliver them promptly.
• Assist guests with taxi and limousine bookings.

Skills

Basic English speaking

Customer service

Job description

Job Description

Greet guest upon arrival and open door to welcome guest

Load and unload guest luggages and assist to deliver to their rooms

Provide guests with information about hotel and directions

Offer recommendations of places of interest, sight seeing and shopping malls

Receive incoming parcels and deliver promptly

Assist guest in taxi and/or limonsine bookings

Requirements

Able to speak and understand basic English

Relevant experience working in same position

Able to work on public holidays and/or weekends

Able to use basic computer

Warm personality and customer service focused