Bell and Luggage Attendant

Accor Hotels; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury hotel project is seeking a Bell and Luggage Attendant to join the SLS The Red Sea. The role involves welcoming guests, assisting with luggage, and providing personalized service, contributing to an exceptional guest experience in an elite hospitality setting.

Qualifications

• Previous experience in a similar capacity required.

Responsibilities

• Greet and welcome guests at the main entrance.
• Assist arrivals and departing guests with luggage.
• Maintain a clean and tidy entrance and baggage room.

Skills

Good reading and oral proficiency in English

Education

Secondary / High school education

Job description

Company Description

We are looking for aBell and Luggage Attendant to join the pre-opening ofSLS The Red Sea.

Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea.SLS The Red Seais planned to open in 2025.

Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.

This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.

Job Description

This position is responsible to welcome and greet our guests in line with our company standards. Assist the guests with their luggage, respond to inquiries, and upsell our products and services.

• Greet and welcome guests at the main entrance.
• Assist in driveway management.
• Assist arrivalsand departing guests by opening and closing car and taxi doors.
• Maintain a clean and tidy entrance and baggage room.
• Ensure timely pick up and deliveries pertaining to baggage handling.
• Provide information and/or assistance to guests as and when required.
• Remember individual guest’s names especially repeat and long staying guests.
• Greet guests as they pass through the lobby to extend a personalized service.
• Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance.
• Alert Security or Duty Manager of suspicious looking person(s) / articles.

Qualifications

• Secondary / High school education
• Previous experience in a similar capacity
• Good reading and oral proficiency in English language.

Additional Information

• Being a SLS employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

We are an inclusive company and our ambition is to attract, recruit and promote talent