Behaviour Strategy Manager

New City College; Ivy Chimneys; On-site; GBP 52,000 - 76,000; Full time

Benefits offered by this job

Pension scheme

Accessible campus sites

On-site facilities and amenities

Staff CPD days

Interest-free travel loans

Health cash plan

Discounts on daily expenses

Job summary

New City College on the Epping Forest Campus is seeking a Behaviour Strategy Manager to lead the operational delivery of the Behaviour Strategy Framework. You will champion restorative, student-centred approaches and work with pastoral teams to ensure high expectations with supportive interventions.

As a key member of the campus management team, you will monitor KPIs, develop effective support plans, and lead duty manager responsibilities while supporting enrolment and exam invigilation as

Qualifications

• You are an experienced people manager with a passion for supporting learners and driving behavioural change.
• Experience developing and implementing behaviour support strategies in education.
• Commitment to safeguarding, inclusion and high standards in a post-16 environment.

Responsibilities

• Lead the campus-wide implementation and operational delivery of the Behaviour Strategy Framework.
• Manage support strategies for students requiring intensive intervention relating to behaviour, wellbeing and adjustment.
• Monitor and oversee student progression through behavioural support pathways and intervention plans.
• Work closely with Pastoral Tutors, Student Community Managers and wider support teams to develop effective pastoral support plans.
• Analyse and review campus behaviour and wellbeing KPIs, identifying trends and recommending improvements.
• Champion restorative approaches and support the continued development of positive learner behaviours.
• Contribute to the safeguarding agenda and work as part of the wider safeguarding team.
• Support the college community through participation in duty manager responsibilities.
• Assist with enrolment activities and support examination invigilation as required.

Skills

People management

Communication skills

Organisational skills

Collaboration

Safeguarding awareness

Education

Degree or professional qualification in a relevant field

Job description

We are seeking an experienced and passionate Behaviour Strategy Manager to lead the operational delivery of our Behaviour Strategy Framework at Epping Forest Campus. This is an exciting opportunity to drive a restorative, student-centred approach to behaviour, wellbeing and engagement, supporting learners to achieve their full potential within a positive and inclusive learning environment.

Working closely with the Deputy Principal, you will champion intervention and adjustment strategies, oversee behaviour support initiatives, and work collaboratively with pastoral teams and safeguarding colleagues to ensure high expectations are balanced with effective support. As a key member of the campus management team, you will help shape a culture that promotes respect, accountability and success for all learners.

Key Responsibilities

• Lead the campus-wide implementation and operational delivery of the Behaviour Strategy Framework.
• Manage support strategies for students requiring intensive intervention relating to behaviour, wellbeing and adjustment.
• Monitor and oversee student progression through behavioural support pathways and intervention plans.
• Work closely with Pastoral Tutors, Student Community Managers and wider support teams to develop effective pastoral support plans.
• Analyse and review campus behaviour and wellbeing KPIs, identifying trends and recommending improvements.
• Champion restorative approaches and support the continued development of positive learner behaviours.
• Contribute to the safeguarding agenda and work as part of the wider safeguarding team.
• Support the college community through participation in duty manager responsibilities.
• Assist with enrolment activities and support examination invigilation as required.

Who You Are

You are an experienced people manager with a passion for supporting young people and creating positive behavioural change. You have the confidence to manage challenging situations, whilst maintaining a calm, restorative and student-focused approach. You are committed to safeguarding, inclusion and equality, and understand the importance of high expectations within a supportive learning environment.

You will bring strong organisational and communication skills, alongside experience of developing and implementing behaviour support strategies. Ideally, you will hold a degree or relevant professional qualification and possess a sound understanding of the challenges and opportunities facing post-16 education. Most importantly, you will be a collaborative leader who can build positive relationships, motivate others and act as a role model for professionalism, integrity and inclusive practice.

What We Offer

• Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On‑Site Facilities: Free access to on‑site gym facilities at some campuses and on‑site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest‑free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day‑to‑day expenses, shopping, dining out, DIY, and travel.

About New City College

New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south‑west Essex, and two language schools, we are a sector leader in further education.

Joining NCC means becoming part of a forward‑thinking, collaborative team committed to delivering high‑quality education and skills that benefit our students and communities. We offer industry‑standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future‑ready skills and technology ensures students are well‑prepared for higher education or employment, and employers trust us for staff training and development.

Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.

We are proud of our inclusive, diverse community and have a zero‑tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.

We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self‑disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex‑offenders is available upon request.