Behaviour Officer

Jane Austen College; Norwich; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

LGPS

Health Plan

Cycle-to-work

Free parking

CPD programme

Job summary

Jane Austen College in Norwich seeks a reliable Behaviour Officer to supervise pupils temporarily removed from lessons in the Behaviour Room and to provide immediate support for behavioural incidents.

You will work to reintegrate students into learning, coordinate with parents, and contribute to the school's exclusion records. Experience in secondary education is advantageous, with a 37-hour week over 39 weeks per year.

Qualifications

• Good interpersonal skills and empathy
• Experience of working with children
• Problem-solving abilities
• Ability to establish relationships with pupils and respond to needs
• Calm support in challenging situations
• Strong organisational and communication skills

Responsibilities

• Support and supervise pupils who have been temporarily removed from lessons in the Behaviour Room.
• Provide immediate support for behavioural incidents and assist reintegration into learning.
• Meet with and telephone parents to discuss behaviour and improvements.
• Contribute to and monitor internal exclusion records and alert staff to concerns

Job description

Location: Jane Austen College, Claxton House, 46-48 Colegate, Norwich, NR3 1DD

Salary: Support Staff Pay Scale E: £23,852 to £25,424 pro-rata per annum (Actual) (£27,274 - £29,071 full time/full year equivalent)

Permanent

Full Time: 37 hours per week from Monday to Friday between 8:30am and 4:30pm

Working Weeks: 39 weeks

Start Date: January 2027

Jane Austen College is seeking a reliable, dynamic and responsible person for the role of Behaviour Officer to support and supervise pupils who have been temporarily removed from lessons in the Academy.

What You’ll Be Doing

• Support and supervise pupils who have been temporarily removed from lessons in the Academy and have been placed in the Behaviour Room.
• Provide immediate support for behavioural incidents which take place and work with pupils to support a smooth reintegration into the learning environment.
• Meet with and telephone parents as required discussing the behaviour, or improvements in behaviour, of pupils.
• Contribute to and monitor the school's internal exclusion records, identifying patterns and alerting staff of any concerns.

About You:

You will be someone with good interpersonal skills, empathy, professional ethics, resilience and emotional strength who can foster a safe, inclusive, and structured environment.

Experience of working in a secondary education setting would be an advantage.

Essential:

• Good basic level of education preferably including GCSE (or equivalent) in Maths and English
• Experience of working with children
• Experience of problem solving
• Ability to establish good relationships with pupils, acting as a role model and being aware of and responding accordingly to their individual needs
• Ability to work with challenging situations and offer support in a calm manner
• Top quality organisational skills and confidence in communicating with a range of different stakeholders

Desirable:

• NVQ Level 3 in a relevant discipline or equivalent experience or higher
• DSL training or equivalent

Why Join Inspiration Trust

At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.

We offer:

• Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
• Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs *
• Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *
• Free parking at most sites.
• Personalised CPD and development programmes.
• A structured and specific induction programme.

*Terms and conditions apply. Some benefits are only available following successfully passing probation.

About Us

Jane Austen College

opened in 2014 as a flagship free school of the Inspiration Trust, with a focus on English and Humanities. Since then, it has grown from serving just two-year groups to become a full 11-18 school of over 1,000 pupils.

In May 2024, the college was rated Outstanding by Ofsted in all inspection areas, including leadership, behaviour and sixth form provision. Inspectors noted that pupils benefit from “exceptional academic education, excellent pastoral support and a character curriculum building life skills to see them succeed in progressing to some of the top universities in the country and into prosperous careers.”

The college prides itself on ensuring that all pupils, regardless of background or disadvantage, have access to powerful knowledge and transformative extracurricular experiences, as well as strong mental health and wellbeing support.

We are part of the Inspiration Trust; a thriving family of schools across Norfolk and North Suffolk, recognised nationally for pupil progress and excellence in teaching and leadership. We believe every young person deserves the best education, regardless of background. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.

The Trust offers extensive networks and opportunities to collaborate with a diverse range of schools and partners. We are committed to delivering outstanding professional and learning opportunities for all staff, supported by a rich programme of continuing professional development led by some of the country’s leading educational thinkers and practitioners.

For information on what it is like to live and work in Norwich, click here.

Closing date for applications: 12noon on Thursday 29th October 2026

Interview date: Thursday 5th November 2026

Safeguarding and Equal Opportunities

Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.