Behaviour Officer

Inspiration Trust Ltd; Cromer; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

LGPS

Health plan & EAP

Cycle-to-work scheme

Free parking

CPD & development programmes

Induction programme

Job summary

Cromer Academy, part of Inspiration Trust, is hiring a Behaviour Officer to support pupils temporarily removed from lessons. The role is 37 hours per week, 39 weeks, fixed term until 31 August 2027, based in Cromer, Norfolk.

You will work to supervise pupils, respond to incidents, and liaise with parents to support reintegration and positive behaviour. Experience in secondary education is an advantage.

Qualifications

• GCSE Maths and English (or equivalent) at minimum.
• NVQ Level 3 in a relevant discipline or equivalent experience.
• DSL training or equivalent is required.

Responsibilities

• Support and supervise pupils in the Behaviour Room.
• Provide immediate support for behavioural incidents and reintegration.
• Meet with and phone parents regarding pupil behaviour.
• Contribute to and monitor internal exclusion records.

Skills

Interpersonal skills

Empathy

Resilience

Effective communication

Behaviour management

Education

GCSE Maths & English

NVQ Level 3 or equivalent

DSL training or equivalent

Job description

Category: Education Support (School Based)

Start Date: January 2027

Job Weeks: 39 Weeks

Hours: 37 hours per week

Type: Fixed Term , Full Time

Job Reference: NOV20264097

Location: Cromer Academy, Norwich Road, Cromer, Norfolk, NR27 0EX

Salary: Support Staff Pay Scale E: £23,852 to £25,424 pro-rata per annum (Actual) (£27,274 - £29,071 full time/full year equivalent)

Fixed Term: until 31st August 2027

Full Time: 37 hours per week over 5 days from Monday to Friday

Working Weeks: 39 weeks

Start Date: January 2027

Cromer Academy is seeking a reliable, dynamic and responsible person for the role of Behaviour Officer to support and supervise pupils who have been temporarily removed from lessons in the Academy.

What You’ll Be Doing

• Support and supervise pupils who have been temporarily removed from lessons in the Academy and have been placed in the Behaviour Room.
• Provide immediate support for behavioural incidents which take place and work with pupils to support a smooth reintegration into the learning environment.
• Meet with and telephone parents as required discussing the behaviour, or improvements in behaviour, of pupils.
• Contribute to and monitor the school's internal exclusion records, identifying patterns and alerting staff of any concerns.

About You:

You will be someone with good interpersonal skills, empathy, professional ethics, resilience and emotional strength who can foster a safe, inclusive, and structured environment.

Experience of working in a secondary education setting would be an advantage.

• Good basic level of education preferably including GCSE (or equivalent) in Maths and English
• Experience of working with children
• Experience of problem solving
• Ability to establish good relationships with pupils, acting as a role model and being aware of and responding accordingly to their individual needs
• Ability to work with challenging situations and offer support in a calm manner
• Top quality organisational skills and confidence in communicating with a range of different stakeholders
• NVQ Level 3 in a relevant discipline or equivalent experience or higher
• DSL training or equivalent

Why Join Inspiration Trust

At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.

We offer:

• Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
• Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs *
• Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *
• Free parking at most sites
• Personalised CPD and development programmes
• A structured and specific induction programme.

*Terms and conditions apply. Some benefits are only available following successfully passing probation.

About Us

Cromer Academy

Cromer Academy is a community school in the truest sense, serving as a hub for its local area and demonstrating ambition and determination for its young people. Situated within easy reach of some of the UK’s most spectacular beaches and countryside, Cromer Academy is far from a sleepy rural school.

The school offers a wide range of opportunities for pupils and the wider community, including study support and extracurricular programmes. Pupils are expected to work hard, remain committed to their learning, and uphold the high standards of behaviour that enable effective teaching and learning to take place.

What is it like to attend Cromer Academy? The school’s culture is deeply rooted in the heritage of the town it serves. It acts as a focal point where community achievements are celebrated, fostering a sense of pride and belonging among pupils. Students are encouraged to make a positive contribution to both the school and wider society, understanding that meeting the high aspirations set by their teachers is key to achieving their full potential.

For information on what it is like to live and work in Cromer, click here . Cromer Academy was inspected by Ofsted in May 2023. This is the first ungraded inspection since Ofsted judged the school to be Good overall in January 2017, with Outstanding for student personal development, behaviour and welfare; and for leadership and management.

Inspiration Trust

We are part of the Inspiration Trust; a thriving family of schools across Norfolk and North Suffolk, recognised nationally for pupil progress and excellence in teaching and leadership. We believe every young person deserves the best education, regardless of background. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.

The Trust offers extensive networks and opportunities to collaborate with a diverse range of schools and partners. We are committed to delivering outstanding professional and learning opportunities for all staff, supported by a rich programme of continuing professional development led by some of the country’s leading educational thinkers and practitioners.

Safeguarding and Equal Opportunities

Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.

For further information about this vacancy please contact us using Ref: NOV20264097 .

Closing date for applications: 9am on Monday 23rd November 2026

Interview date: Tuesday 1st December 2026