Bed Site Manager - ECMS

NHS National Services Scotland; Greenock; On-site; GBP 26,000 - 34,000; Part time

Benefits offered by this job

NHS Pension Scheme

Salary Sacrifice Car Benefit Scheme

Study bursaries and learning courses

Enhanced pay for public holidays

NHS discounts

Job summary

NHS Greater Glasgow and Clyde, Inverclyde Royal Hospital site, is recruiting for a part-time operational post holder to oversee bed capacity, patient placement and site flow. You will support Duty Managers and multidisciplinary teams, ensuring safe, timely care across shifts and escalation when required.

You will work within NHS governance frameworks, maintain data accuracy, and influence discharge planning while maintaining high standards of patient safety and quality of care.

Qualifications

• Experienced, confident and resilient practitioner with ability to lead and influence across professional boundaries.
• Strong organisational skills and clear commitment to patient safety and high-quality care.
• Ability to prioritise under pressure and make timely, safe decisions to minimise delays in the patient journey.

Responsibilities

• Maintain an accurate real-time bed state for RAH and IRH during each shift.
• Coordinate flow of emergency and elective patients to support timely access to beds.
• Support safe patient placement and compliance with infection prevention and control guidance.

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The post holder will provide operational oversight of bed capacity, patient placement and site flow during each shift. They will ensure that patients are placed safely and appropriately, supporting patient flow across emergency and elective pathways while making effective use of available capacity to achieve local and national performance standards.

The post holder will support specialty management teams, Duty Managers and Operational Site Managers, both in and out of hours, providing senior operational support to ensure safe, effective and person-centred care is delivered.

The post holder will work closely with a range of multidisciplinary and specialty teams. To succeed in this role, you will require excellent interpersonal, communication, negotiation and decision-making skills. You must be able to manage competing priorities, respond to challenging situations in a fast-paced environment, and make timely, safe and proportionate decisions to minimise delays in the patient's journey while acting in a calm and professional manner.

The post holder will be expected to work within NHS Greater Glasgow and Clyde policies, procedures and governance arrangements, including clinical governance, infection prevention and control guidance, patient safety standards and escalation frameworks.

Duration, Location, and Working Pattern:

This is a permanent, part-time post of 24 hours per week.

The role is based at Inverclyde Royal Hospital, PA16 0XN.

The shift pattern is 12 Hour shifts over 7 days or nights. 8 x shifts every 4 weeks.

Please note the salary is Pro Rata for part time hours.

Key responsibilities:

• Maintain an accurate real-time bed state for RAH and IRH during each shift, ensuring information is current, reliable and available to support safe operational decision-making.
• Coordinate the flow of emergency and elective patients through RAH and IRH, supporting safe and timely access to beds and contributing to the achievement of Board and national performance targets.
• Minimise unnecessary patient moves, support safe and appropriate patient placement, ensure infection prevention and control guidance is followed, and support compliance with single-sex accommodation requirements.
• Collate, maintain and be accountable for the accuracy of bed management data required for internal and external reporting, including the appropriate use of electronic systems.
• Apply knowledge of physiological, pathological, social and cultural factors that may influence patient care, placement decisions and discharge planning.
• Liaise with other agencies and NHS Boards to support timely and safe repatriation of patients to their host organisations within agreed timescales.
• Monitor trigger factors associated with site pressures and, when required, implement the Board’s escalation policy in line with agreed governance and reporting arrangements.
• Proactively liaise with flow teams, ward teams, medical staff, nursing staff, AHPs and community colleagues to support discharge planning and ensure patients are discharged safely with minimal delay.
• Maintain strong links with community agencies and partner services, fostering effective working relationships that support patient flow, safe discharge and continuity of care.
• Communicate clearly and effectively with senior clinical and operational colleagues, escalating risks, capacity concerns and patient safety issues in a timely and appropriate manner.

Knowledge, training, qualifications and/or experience required to do the job:

The successful candidate will be an experienced, confident and resilient practitioner with the ability to lead and influence across professional boundaries. They will demonstrate sound judgement, strong organisational skills, the ability to prioritise effectively under pressure, and a clear commitment to patient safety, quality of care and effective hospital flow.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.