Bed Manager

Medway Mental Health Nhs Trust; Rainham; On-site; GBP 40,000 - 56,000; Full time

Job summary

Kent and Medway Mental Health NHS Trust is seeking a proactive leader to take the night-time lead on urgent and emergency admission processes, ensuring smooth transitions for patients needing acute care. You will collaborate with community colleagues and external providers to streamline patient pathways and support the UECCC Team.

You will facilitate multi-professional conference calls, mentor staff on admission planning, and uphold our Purposeful Admission Protocol.

Job description

What You'll Be Doing:

• Guiding the Journey: Take the lead on the urgent and emergency admission process during the night, ensuring smooth transitions for patients in need of acute care.
• Building Bridges: Work collaboratively with a wonderful network of community colleagues and external healthcare providers to streamline patient pathways.
• Solving Complex Puzzles: Facilitate multi-professional conference calls and meetings, bringing people together to expedite admission planning and unblock any challenges across the system.
• Sharing Knowledge: Play a pivotal role in mentoring, educating, and developing our staff to ensure a consistent, high-quality approach to patient flow

Responsibilities include:

• To work as a key member of the UECCC Team
• To support the General Manager/Service Manager to deliver key performance outcomes as agreed.
• To follow discharges out, as agreed and take referrals of those requiring admission
• To take escalation calls from other Trusts and act accordingly
• To participate in the needs led approach/purposeful admission protocol to patient admission taking into account local and national priorities and pressures.
• To ensure out of hours an on- call Consultant has been contacted for advice.
• To ensure accurate information is collected and verified regarding admission data as required by the General Manager.
• To participate in, and if necessary, lead, patient flow conference calls.
• Act as a resource and provide expert advice for staff on issues around admission and least restrictive options.
• Are you a natural problem-solver who thrives in a fast-paced environment?
• Do you possess the calm, reassuring communication skills needed to navigate urgent care pathways?
• A collaborative team player who excels at building strong, professional relationships under pressure.
• Someone with excellent communication skills-whether you're speaking to a community nurse at 2 AM or leading a multi-agency clinical call.
• An adaptable professional who is comfortable working a 7-day shift pattern (predominantly nights) and can step in to support the day team when needed.
• A compassionate individual dedicated to maintaining the high standards of our Purposeful Admission Protocol.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD. Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve. Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that's working well together.