Bed Expert & Customer Sleep Consultant

Dreams; Stratford-upon-Avon; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Competitive on target earnings

Staff discount

Savings on restaurants

Savings on holidays

Savings on shopping

Retail Trust helpline

Job summary

Dreams is looking for a friendly bed expert in Stratford-upon-Avon to help customers find the perfect bed. You’ll welcome shoppers, understand their needs, and recommend mattresses using Sleepmatch technology and product knowledge.

The role emphasizes outstanding customer service, strong communication, and teamwork. Working 25 hours per week across all seven days, you’ll join a supportive, welcoming store environment.

Qualifications

• Warm, positive and naturally great with people.
• Confident listener and communicator.
• Motivated to learn, grow and achieve targets.
• Supportive team player who helps make work fun and inclusive.
• Brilliant communicator who puts customers first.

Responsibilities

• Greet customers and understand what they really need.
• Use Sleepmatch technology and product knowledge to recommend the right mattress.
• Offer friendly, expert advice and build trust during each visit.
• Keep the store looking fresh, tidy and inviting.

Skills

Customer service

Communication

People skills

Listening

Team player

Target orientation

Job description

Dreams is looking for a friendly bed expert in Stratford-upon-Avon to help customers find the perfect bed. You’ll welcome shoppers, understand their needs, and recommend mattresses using Sleepmatch technology and product knowledge.

The role emphasizes outstanding customer service, strong communication, and teamwork. Working 25 hours per week across all seven days, you’ll join a supportive, welcoming store environment.