Beauty Therapist (36.75hrs)

Groupe Clarins; Reading; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading global skincare company in Reading seeks a Beauty Consultant to deliver exceptional client care and skincare treatments. The ideal candidate will have a passion for beauty, customer service experience, and relevant qualifications. This role offers a competitive compensation package, generous employee benefits, and opportunities for career development.

Benefits

Competitive compensation package

28 days annual leave

Generous employee discount

Career development opportunities

Access to Wellbeing services

Qualifications

• Experience in a hands-on beauty or retail role with exceptional customer service skills.
• Comfortable in a target-driven environment.
• Ability to be flexible and work shifts, including weekends and evenings.

Responsibilities

• Maintain high standards of customer service through professional treatments.
• Sell unique brand differentiation and product benefits.
• Focus on customer loyalty and repeat business.

Skills

Passion for skincare and beauty

Confident communication

Customer-focused

Selling skills

Education

NVQ 2 & 3 or equivalent Beauty Therapy qualification

Job description

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is making life more beautiful, passing on a more beautiful planet.

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role: Delivering treatments and exceptional client care, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

Responsibilities:

• Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
• Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
• Focus on customer loyalty, keeping customers returning to the brand
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Have the confidence to overcome selling challenges
• Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area

Requirements:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Customer-focused and results-oriented
• NVQ 2 & 3 or equivalent Beauty Therapy qualification
• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Ability to be flexible and work shifts including weekends and evening

What We Offer:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme
• We care Volunteer Day

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

About Clarins Group A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose making life more beautiful, passing on a more beautiful planet, is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

We are an equal opportunity employer. We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).