Beauty Therapist (36.25hrs)

TN Germany; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the beauty industry is seeking a passionate individual to deliver exceptional skincare treatments and engage customers in their brand journey. The role involves maintaining high service standards, selling products, and ensuring customer loyalty. Join a dynamic team and enjoy competitive compensation, generous leave, and career development opportunities.

Benefits

Competitive compensation package

28 days annual leave (inclusive of bank holidays)

Generous employee discount

Training allocation

Potential to earn up to 3% performance-based bonus

Career development opportunities

Access to wellbeing services

Qualifications

• Experience in a hands-on beauty or retail role with exceptional customer service skills.
• Ability to be flexible and work shifts including weekends and evenings.

Responsibilities

• Maintain a high standard of customer service by carrying out professional treatments.
• Be responsible for selling the unique brand differentiation and product benefits.
• Create retail theatre to attract and entice customers.

Skills

Communication

Customer-focused

Results-oriented

Education

NVQ 2 & 3 or equivalent Beauty Therapy qualification

Job description

Job Description:

The role:

Delivering treatments and exceptional client care, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you'll do:

1. Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
2. Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter.
3. Focus on customer loyalty, keeping customers returning to the brand.
4. Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
5. Have the confidence to overcome selling challenges.
6. Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area.

You are:

• Passionate about skincare and beauty.
• A confident and articulate communicator.
• Comfortable in a target driven environment.
• Customer-focused and results-oriented.

You have:

• NVQ 2 & 3 or equivalent Beauty Therapy qualification.
• Experience in a hands-on beauty or retail role with exceptional customer service skills.
• Commercial awareness.
• Ability to be flexible and work shifts including weekends and evenings.

We have:

• Competitive compensation package.
• 28 days annual leave (inclusive of bank holidays).
• Clarins For You - Our Reward and Benefits Platform.
• Generous employee discount and training allocation.
• Potential to earn up to 3% performance-based bonus.
• Career development opportunities.
• Access to a range of wellbeing services through our Employee Assistance Programme.