Beauty Coach (22.5hrs/wk)

Clarins Group; Lancaster; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Competitive pay and benefits

33 days leave (incl. bank holidays)

Rewards platform

Employee discount

Performance bonus up to 3%

Wellbeing programmes

Job summary

Clarins Group in Lancaster is seeking a Beauty Coach (22.5hrs/wk) to deliver exceptional customer service, develop skincare conversations with customers, and drive product sales within the Boots Lancaster store.

You will promote brand storytelling, maintain high product knowledge, and create engaging retail theatre to attract and entice shoppers, while emphasising loyalty and ongoing sales opportunities.

Qualifications

• Experience in hands-on beauty or retail with exceptional customer service.
• Excellent communication skills and ability to build relationships quickly.
• Flexible to work weekends and evenings.

Responsibilities

• Be responsible for maintaining a consistently high standard of customer service and product knowledge.
• Promote brand differentiation and link product benefits to ingredient stories and usage.
• Create retail theatre to attract customers and tell the brand story across the customer journey.
• Focus on customer loyalty and repeat visits.
• Overcome selling challenges with confidence.

Skills

Skincare passion

Confident communicator

Pro-active selling

Customer-focused

Job description

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Date: 18 Aug 2026

Location: Lancaster, GB, LA1 1NB

Company: CLARINS

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for aBeauty Coach (22.5hrs/wk) based inBoots Lancaster

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Pro‑active and enjoy exploring new sales opportunities
• Customer‑focused and results‑oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

AB-Corp certifiedglobal leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).