Beauty Store Team Lead – Customer-First & Growth

Space NK Limited; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

Space NK is seeking an Assistant Manager to support the Store Manager in maximizing sales and profitability while developing a high-performing team across our UK stores. You will coach staff to deliver a customer-first experience and lead through busy periods with confidence.

You’ll analyse commercial reports, manage payroll budgets, ensure stock accuracy, and drive daily, weekly and monthly targets. This role emphasizes inclusion, feedback, and the growth of a diverse team within our company.

Qualifications

• Able to deliver a 'customer first' experience and coach the team.
• Able to analyse commercial reports to drive opportunities.
• Able to identify key performance behaviours and competencies.
• Able to build strong working relationships with support office.
• Strong communication skills.
• Strong prioritising and organisational skills.
• Values honesty and integrity in working relationships.

Responsibilities

• Ensuring consistent product training and knowledge to provide unbiased customer advice.
• Exceeding sales targets and the company acquisition target for N.dulge.
• Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning.
• Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss.
• Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement.
• Confidently analysing all available business reports to review weekly, monthly and yearly.
• Assisting the Store Manager by supporting recruitment and retaining diverse teams that supports our 'customer first' experience.
• Creating an inclusive, welcoming, and approachable environment for employees to thrive in.
• Confidently delivering feedback and managing performance in line with Company processes.
• Leading, motivating, and inspiring the team - be a role model!

Skills

Customer focus

Leadership

Data analysis

Performance coaching

People relations

Communication

Prioritisation

Integrity

Job description

Space NK is seeking an Assistant Manager to support the Store Manager in maximizing sales and profitability while developing a high-performing team across our UK stores. You will coach staff to deliver a customer-first experience and lead through busy periods with confidence.

You’ll analyse commercial reports, manage payroll budgets, ensure stock accuracy, and drive daily, weekly and monthly targets. This role emphasizes inclusion, feedback, and the growth of a diverse team within our company.