Beauty Guide

John Lewis & Partners; City of Edinburgh; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading retail company is seeking a Beauty Guide to enhance the cosmetic shopping experience. The role involves personalized customer appointments, product demonstrations, and social media content creation. Ideal candidates should possess excellent customer service skills and a passion for beauty trends, contributing to a memorable shopping experience.

Qualifications

• Great customer service skills.
• Ability to demonstrate makeup and skincare.
• Keen interest in beauty and awareness of the latest trends.

Responsibilities

• Facilitating appointments with customers and hosting beauty talk events.
• Creating memorable shopping experiences for customers.
• Keeping up-to-date with makeup and skincare trends.

Skills

Customer Service

Demonstrate Makeup

Trend Awareness

Job description

About the role

As a Beauty Guide, you'll be involved in creating the ultimate cosmetic shopping experience for our customers through personalised appointments, shop floor demonstrations, and events. You'll help customers discover the best products from our Beauty Hall, providing inspirational and impartial beauty and skincare advice. Additionally, you'll create social media content to showcase our latest trends and offers.

Key Responsibilities

• Facilitating appointments with customers and hosting beauty talk events for larger groups.
• Thinking creatively and commercially to maximize sales and profit opportunities.
• Creating memorable shopping experiences that leave customers with a positive impression of you and the John Lewis brand.
• Keeping up-to-date with the latest trends in make-up and skincare.
• Creating social media content to share with John Lewis followers.

Essential skills/experience you'll need

• Great customer service skills.
• Ability to demonstrate makeup and skincare.
• Keen interest in beauty and awareness of the latest trends.

Desirable skills/experience you may have

• Previous experience in a beauty or skincare role (beneficial but not essential).
• Creating social media content.

About The Partnership

We're the largest employee-owned business in the UK, home to cherished brands John Lewis and Waitrose. We are Partners, driven by our purpose to build a happier world. We continue to innovate, adapt, and diversify, committed to being brilliant at retail and passionately serving our customers.

As Partners, we share ownership and responsibility, contributing to our success through collaboration, kindness, and respect. We embrace diversity and create an environment where everyone can thrive and be themselves. Together, we grow individually and collectively.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks, which will be communicated during recruitment. Fast completion of vetting documents is encouraged to avoid delays. DBS checks will be conducted by a registered third-party body, and financial probity checks may also be required.

We recommend applying promptly as vacancies may close early due to high application volumes.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during the interview.