Beauty Expert

Charlotte Tilbury; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join a vibrant and innovative beauty brand as a Beauty Expert in London, where your artistry and product knowledge will empower customers to embrace their beauty. This role is at the heart of our stores, allowing you to build lasting connections and exceed expectations in a fast-paced environment. With opportunities for growth, exclusive product launches, and a supportive team culture, you will thrive in an environment that celebrates your contributions. If you're passionate about beauty and eager to be part of a brand that disrupts the industry, this is the perfect opportunity for you.

Benefits

On-the-job training

Access to Charlotte’s Magic Academy

Exclusive product launches

Staff discount

Tilbury Treats rewards platform

Qualifications

• Experience as a Sales Advisor in beauty or retail is preferred.
• Ability to adapt makeup styles to different customer needs.

Responsibilities

• Empower customers to feel beautiful and confident through expert artistry.
• Achieve and exceed KPIs while maintaining a world-class customer experience.

Skills

Expert Artistry Skills

Product Knowledge

Customer Relationship Building

Adaptability

Teamwork

Education

NVQ-3 in Beauty Therapy

Job description

Beauty Expert, LONDON STORES

Fixed Term Contract

Full Time and Part Time

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.

About the role

A Charlotte Tilbury Beauty Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

• You can work at a fast pace to achieve and exceed KPIs. You feed on the buzz of achieving your goals and being the best you can be. You not only meet expectations – you exceed them.
• “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of teamwork in all aspects of the role.
• You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
• You easily adapt your approach to activities, customers, and opportunities to open up for stratospheric success.
• You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

About you

• Ideally an NVQ-3 in Beauty Therapy.
• You will ideally have had some experience as a Sales Advisor, preferably in a fast-paced environment such as beauty, retail, or FMCG.
• You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
• Ideally, you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.

Why join us?

• You can only be the best when you are set up to succeed – not only do we offer on-the-job training, but we also provide the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made.
• Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
• You receive exclusive launches of our incredible products before anyone else – not only that, you even receive a full Charlotte Tilbury look once you pass your probation.
• We also offer an incredible staff discount and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain discounts on anything from gym memberships to cinema tickets.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!