Beauty Expert

Retail Artist, Fenwick, Kingston upon Thames

Part-time 24 hours

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About Your Role

A Charlotte Tilbury Retail Artist is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

As a Retail Artist you will:

• Work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best you can be. You not only meet expectations – you exceed them.
• Embrace the motto “Teamwork makes the dream work.” Build solid relationships with team members and management contributing to a sense of teamwork in all aspects of the role.
• Champion the art of world-class artistry and an impeccable customer experience. Be a Charlotte Tilbury brand ambassador and pass on your knowledge to customers.
• Easily adapt your approach to activities, customers, and opportunities to open up for stratospheric success.
• Follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

About you

• Ideally possess an NVQ-3 in Beauty Therapy.
• Have some experience as a Sales Advisor, ideally from a fast-paced environment such as beauty, retail, or FMCG.
• Aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. Love all things Charlotte Tilbury and be eager to spread the word.
• Have experience in applying makeup and know how to adapt your style to different customers with varying needs.

Why join us?

• Enjoy a structured induction programme – Charlotte’s Magic Academy, training on all aspects of the role needed to succeed in providing a red carpet customer experience with follow-up training during your first months of employment.
• Benefit from structured career development – our team of industry experts are here to support you in exploring your learning potential and career goals.
• Receive exclusive launches of our incredible products before anyone else, and a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy to become a true brand advocate.
• Access Tilbury Treats – our rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on various services.
• Enjoy other fabulous benefits such as life assurance, birthdays off work, team sales incentives, and more.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees, and candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty, please follow our LinkedIn page!