Beauty Expert

Charlotte Tilbury Beauty Ltd; Crawley; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

On-the-job training

Access to Charlotte’s Magic Academy

Exclusive product launches

Staff discount

Tilbury Treats rewards platform

Job summary

Charlotte Tilbury Beauty Ltd is seeking a Beauty Expert to join their team at Gatwick Airport. This full-time position requires a passionate individual who can provide an exceptional customer experience while exceeding KPIs. Ideal candidates will have sales experience in beauty or retail, strong makeup application skills, and the ability to adapt to different customer needs. Join us for exclusive training opportunities and a thriving company culture that celebrates achievements and offers career growth.

Qualifications

• Experience as a Sales Advisor, particularly in a fast-paced beauty or retail environment.
• Ability to apply makeup and adapt styles for different customers.
• Strong customer service skills and a passion for the Charlotte Tilbury brand.

Responsibilities

• Achieve and exceed KPIs in a fast-paced environment.
• Support managers and colleagues, adapting to changes quickly.
• Provide exceptional customer experiences as a brand ambassador.

Skills

Sales experience

Makeup application

Customer service

Teamwork

Flexibility

Job description

Beauty Expert - Gatwick Airport

Full-time position available

About the Role

• You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You do not want to meet expectation – you exceed it.
• “Team work makes the dream work” – is your working motto. You understand your impact and how vital your role is. You can adapt to change at the last minute and be a real support to your managers and colleagues alike.
• You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You live and breathe the Charlotte Tilbury makeup looks – and can recreate the magic of these on your customer, as well as offering advice and guidance. You pride yourself on knowing your customers are returning back to you.
• You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

About You

• You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
• You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
• Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
• You champion positivity – and can think in a limitless way that makes your energy shine.
• You are required to be flexible to work on a shift basis, including both early shifts and late shifts.
• You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.

Why join us?

• You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.
• Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
• You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
• We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.