Beauty Consultant - Selfridges London

LA PRAIRIE GROUP; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A renowned Swiss luxury brand seeks a La Prairie Beauty Consultant at Selfridges, London. In this full-time role, you will act as a Maison Ambassador, delivering exceptional skincare services while building strong relationships with discerning clients. Applicants should possess strong retail experience and an NVQ level 3 in Beauty Therapy to thrive in this dynamic environment.

Benefits

Competitive commission scheme

33 holiday days pro-rated

Generous product allocation & discount

Long Service Awards after 3 years

Gratis of new launches

5% employer contribution pension scheme

Employee referral bonuses

Qualifications

• Exceptional service mindset for outstanding client service.
• Strong retail experience and business acumen to drive sales.
• Passion for beauty and luxury skincare.

Responsibilities

• Ensure exceptional personalized skincare luxury service.
• Achieve sales objectives through retention and client recruitment.
• Build meaningful and long-lasting relationships with clients.

Skills

Exceptional service mindset

Strong retail experience

Real passion for beauty and skincare

Strong business acumen

Excellent interpersonal skills

Team player

Education

NVQ level 3 in Beauty Therapy

Job description

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Selfridges, London might be of interest to you. As full time La Prairie Beauty Consultant working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.

Main Accountabilities

• Make smart business decisions based on brand and business ambition
• Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc
• Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
• Create a deep connection with the client to understand their needs, build trust and long-lasting relationship
• Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
• Engage clients and maintain relationships using La Prairie's clienteling tools and systems
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
• Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications:

• Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients
• Strong retail experience
• Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
• Strong business acumen to drive sales and go beyond business objectives
• Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
• Ability to build relationships throughout the store to find new opportunities
• Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
• NVQ level 3 in Beauty Therapy desired

In return, La Prairie offers

A good salary with a new competitive commission scheme

33 holiday days (including bank holidays) pro-rated based on working days

Generous product allocation & discount

Long Service Awards starting with 3 years' service

Gratis of new launches

Contributory pension scheme - 5% employer contribution

Employee referral bonuses