Beauty Consultant, Manchester Selfridges Exchange

LA PRAIRIE GROUP; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury skincare brand is seeking a full-time La Prairie Beauty Consultant in Manchester. This role involves providing exceptional personalized skincare service to clients, achieving sales goals, and building durable relationships. The ideal candidate will have NVQ level 3 in Beauty Therapy, outstanding service mindset, and experience in high-end retail. The company offers a competitive salary, commission scheme, and various employee benefits.

Benefits

33 holiday days per year

Generous product allocation & discount

Long Service Awards

Contributory pension scheme

Employee referral bonuses

Qualifications

• NVQ level 3 in Beauty Therapy.
• Strong retail experience and a passion for beauty and skincare.
• Exceptional service mindset and strong business acumen.

Responsibilities

• Make smart business decisions based on brand and business ambition.
• Build meaningful and long-lasting relationships with clients.
• Achieve sales objectives and guarantee retail excellence.

Skills

Exceptional service mindset

Strong retail experience

Interpersonal skills

Business acumen

Ability to build relationships

Education

NVQ level 3 in Beauty Therapy

Job description

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies?

Then the La Prairie Counter at Selfridges, Manchester Excahnage might be of interest to you. As full time La Prairie Beauty Consultant working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.

Main Accountabilities

• Make smart business decisions based on brand and business ambition
• Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc
• Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
• Create a deep connection with the client to understand their needs, build trust and long-lasting relationship
• Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
• Engage clients and maintain relationships using La Prairie's clienteling tools and systems
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
• Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications:

• NVQ level 3 in Beauty Therapy
• Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients
• Strong retail experience
• Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
• Strong business acumen to drive sales and go beyond business objectives
• Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
• Ability to build relationships throughout the store to find new opportunities
• Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.

In return, La Prairie offers:

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro-rated based on working days
• Generous product allocation & discount
• Long Service Awards starting with 3 years' service
• Gratis of new launches
• Contributory pension scheme - 5% employer contribution
• Employee referral bonuses