Beauty Consultant - Harvey Nichols Edinburgh

LA PRAIRIE GROUP; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury beauty brand in Edinburgh is seeking a Beauty Consultant to provide personalized skincare services, build meaningful client relationships, and achieve sales objectives. Ideal candidates are service-oriented with strong retail experience and a passion for beauty. The role offers competitive salary, commission, and generous benefits including holidays and product discounts.

Benefits

Competitive salary with commission

33 holiday days

Generous product allocation & discount

Contributory pension scheme

Employee referral bonuses

Qualifications

• Take pleasure in providing outstanding service to clients.
• Ability to connect and engage with discerning clients.
• Ability to build relationships throughout the store.

Responsibilities

• Make smart business decisions based on brand ambition.
• Achieve sales objectives focused on client retention.
• Create a deep connection with clients for lasting relationships.
• Introduce relevant products ensuring personalized service.

Skills

Exceptional service mindset

Strong retail experience

Passion for beauty and skincare

Strong business acumen

Interpersonal skills

Team player

Education

NVQ level 3 in Beauty Therapy

Job description

Overview

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harvey Nichols, Edinburgh might be of interest to you. As full time La Prairie Beauty Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.

Responsibilities

• Make smart business decisions based on brand and business ambition
• Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc
• Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
• Create a deep connection with the client to understand their needs, build trust and long-lasting relationship
• Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
• Engage clients and maintain relationships using La Prairie's clienteling tools and systems
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
• Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications

• Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients
• Strong retail experience
• Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
• Strong business acumen to drive sales and go beyond business objectives
• Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
• Ability to build relationships throughout the store to find new opportunities
• Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
• NVQ level 3 in Beauty Therapy, with experience of providing high quality skincare treatments to clients (desired but not essential)

Benefits

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro-rated based on working days
• Generous product allocation & discount
• Long Service Awards starting with 3 years' service
• Gratis of new launches
• Contributory pension scheme - 5% employer contribution
• Employee referral bonuses