Beauty Coach (37.5hrs/pw)-Mat Cover

TN Germany; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the beauty industry is seeking a Beauty Coach in London to deliver exceptional customer service and engage customers in their brand journey. The role involves promoting products, maintaining high service standards, and fostering customer loyalty. Ideal candidates are passionate about skincare, proactive, and possess excellent communication skills. A competitive compensation package and employee benefits are offered.

Benefits

28 days of annual leave

Employee discount

Training allocation

Access to Wellbeing services

Qualifications

• Exceptional customer service skills.
• Ability to build relationships quickly.

Responsibilities

• Deliver exceptional customer service and develop skincare conversations.
• Promote brand differentiation through product benefits.
• Create retail theatre to engage customers.

Skills

Customer-focused

Communication

Proactive

Education

Experience in a hands-on beauty or retail role

Job description

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Beauty Coach (37.5hrs/pw) - Mat Cover, London, Allemagne

Client:

Groupe Clarins

Location:

London, Allemagne

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5f73e7fe7024

Job Views:

1

Posted:

11.05.2025

Expiry Date:

25.06.2025

Job Description:

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Maintain high standards of customer service and product knowledge at all times
• Promote the brand's differentiation through ingredient stories, product benefits, and usage
• Create retail theatre to attract and engage customers, telling the brand story
• Focus on customer loyalty to encourage repeat visits
• Confidently overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Pro-active and eager to explore new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands-on beauty or retail role with exceptional customer service skills
• Excellent communication skills and ability to build relationships quickly
• Flexibility to work shifts including weekends and evenings

We have:

• Competitive compensation package
• 28 days of annual leave (including bank holidays)
• Access to Clarins For You - our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance-based bonus
• Access to Wellbeing services via our Employee Assistance Programme