Beauty Coach (17hrs/pw)

Clarins Group; Horsham; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

33 days annual leave

Employee discount

Bonus up to 3%

Wellbeing programme

Job summary

Clarins Group in Horsham is seeking a part-time Beauty Coach (17hrs/wk) to deliver exceptional customer service, drive skincare conversations and promote product sales in store.

You will build relationships with clients, highlight ingredient stories, and create retail theatre that showcases the brand journey. Weekend and evening shifts are required, with a competitive compensation package and employee benefits.

Qualifications

• Experience in hands-on beauty or retail with exceptional customer service skills.
• Excellent communication skills and ability to build relationships quickly.
• Flexible and able to work weekends and evenings.

Responsibilities

• Maintain a consistently high standard of customer service and product knowledge.
• Promote brand differentiation and link with ingredient stories, product benefits and usage.
• Create retail theatre to attract customers and tell the brand journey as a story.

Skills

Customer service

Skincare passion

Communication

Job description

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Date: 28 Aug 2026

Location: Horsham, GB, RH12 1LP

Company: CLARINS

Beauty Coach (17hrs/pw)

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and