Beauty Artist - Morphe Birmingham (22.5 hours)

Morphe; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading beauty retailer in Birmingham is seeking a Beauty Artist to provide exceptional customer service while demonstrating artistry skills. Responsibilities include meeting sales targets, supporting promotions, and cultivating a collaborative work environment. The ideal candidate has 2 years of retail experience, excellent communication skills, and the ability to multi-task. Flexibility in scheduling is essential for this role.

Qualifications

• 2 years retail experience, previous sales experience required.
• Excellent customer service, communication and organizational skills.
• Ability to multi-task and build relationships.

Responsibilities

• Provide exceptional customer service in store.
• Meet or exceed sales targets.
• Support promotions, events, and launches.

Skills

Customer service

Communication

Organizational skills

Flexibility

Cosmetic artistry

Job description

Born in 2008 among the artists and influencers of Los Angeles, Morphe instantly disrupted the beauty industry by making artist-designed, professional-quality brushes affordable and accessible. As the brand grew—into eyeshadow, blush, bronzer, lip, and more—so did its fanbase of unapologetic makeup lovers. A loyal community that we remain incredibly grateful for!

Over the years, Morphe continued to break boundaries, fuelled by iconic collaborations, internet-breaking launches, and an ever-increasing community. Today, Morphe exists to celebrate the inner artist in everyone by empowering beauty beginners and professionals alike with the tools and products to express themselves, unapologetically.

The Beauty Artist provides exceptional customer service by creating a unique, inviting, entertaining, and educational multi-brand shopping destination for the Morphe babe and demonstrates their artistry skills with clients upon request. In addition, this person must create a collaborative work environment on the sales floor, provide excellent service and meet and exceed store financial goals. In addition, the Beauty Artist will be responsible for operational activities as assigned.

Sales

• Provides the full Morphe customer service experience in store, delivering sales to meet or exceed targets.
• Meets or exceeds all personal goals to positively contribute to the team and the store.

Service

• Provide excellent customer service and product knowledge, offering full service experience and/or simple service depending on customers’ needs.
• Positive representative of the Morphe brand, always demonstrating professionalism and poise.
• Support promotions, events and launches to deliver the intended experience for customers.
• Consistently elevate own artistry skills.
• Attends all required trainings and completes educational and developmental tools as assigned.
• Develops knowledge of trends in industry to provide best service possible and share with the squad

Leadership

• Contributes to a productive and dynamic Morphe squad by connecting with employees, customers, and influencers.
• Acts with professionalism and respect in all interactions with customers, co-workers, management and business associates.

Operations

• Must adhere to all company policies and procedures. Immediately report any variances to a Manager or a People partner.
• Assists in execution of visual displays, merchandising and marketing standards ensuring the store is consistently replenished.
• Assists in the preparation and completion of accurate physical inventory as assigned.
• Assists with non-sell tasks as assigned by Management and as part of the regular daily responsibilities.
• Accurately ring sales and use the POS correctly.
• Arrives to work on time and consistently follows the Morphe personal appearance guidelines.
• Follows all safety and emergency procedures.
• Identifies potential loss prevention issues.
• Perform additional duties as assigned.

Qualifications

• 2 years retail experience, previous sales experience required.
• Excellent customer service, communication and organizational skills.
• Ability to multi-task and build relationships.
• Flexibility and the ability to handle change in a positive manner.
• Cosmetic artistry experience a plus.
• Demonstrated ability to support business growth and exhibit professional behavior.
• Have and maintain flexible availability.
• Must have open flexibility to work during peak traffic times including evenings, weekends and holidays.

Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.

The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions.