Beauty Advisor Tatcha | Full-Time | London

Unilever Prestige - UK HUB; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Generous staff discount across brands

Vitality Private Healthcare Insurance

Cycle to Work scheme

Job summary

Unilever Prestige Hub, representing Tatcha in London, seeks a customer-focused Beauty Advisor to deliver expert product knowledge and exceptional service across multiple retailers. You will travel within London, provide personalized consultations, and drive brand performance.

The role emphasises flexible, weekend availability and strong customer engagement. Ideal candidates have beauty industry retail experience, excellent communication skills, and a willingness to support across the business.

Qualifications

• Experience in beauty industry and retail environment.
• Experience with Sephora or department stores an advantage.
• Excellent communication and interpersonal skills.
• Basic English communication skills are an advantage.

Responsibilities

• Provide personalised consultations and expert product recommendations.
• Aim to hit sales targets and KPI objectives.
• Build trusted relationships with store teams and managers.
• Educate and coach store teams on brand products.
• Support product launches, in-store events and brand activations.
• Maintain high standards of brand presentation across your territory.
• Share feedback to improve customer experience and business performance.

Skills

Customer service

Sales targets

Communication

Interpersonal skills

Job description

Beauty Advisor | Tatcha | London

We're looking for a passionate and customer-focused Beauty Advisor to join our dynamic field sales team. Representing Tatcha, the modern Japanese luxury skincare brand inspired by timeless beauty rituals, you will inspire customers with expert product knowledge and exceptional service. This role is based in London to work across multiple retailers.

What You'll Do

• Deliver exceptional customer experiences through personalised consultations and expert product recommendations.
• Hitting sales targets and KPI objectives.
• Build trusted relationships with retail teams and store managers.
• Educate and coach store teams, building their confidence in our brands and products.
• Support product launches, in-store events, and brand activations.
• Maintain high standards of brand presentation and execution across your territory.
• Share feedback and insights to help enhance the customer experience and drive business performance.

Who You Are

• Passionate about delivering outstanding customer experiences.
• Adaptable, with a willingness to support wherever the business needs you most.
• Flexible and willing to travel across your territory and work weekends, including three Saturdays per month.

Qualifications

• Previous experience in the beauty industry and a retail environment.
• Experience working with Sephora or a department store environment would be an advantage.
• Excellent communication and interpersonal skills.
• Basic English communication skills are an advantage.

What We Offer

• Flexible working culture to fit around your lifestyle.
• Generous staff discount across our brands.
• 25 days holiday, plus bank holidays.
• Competitive salary & discretionary annual bonus.
• Vitality Private Healthcare Insurance.
• Cycle to Work scheme.

As an equal opportunities’ employer, Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18 is committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18.