Beauty Advisor's

Space Nk; Farnham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Employee discount up to 50%

Health & wellness benefits

Training & development opportunities

Third-party discounts across shopping,

Refer a friend's bonus scheme

Job summary

Space NK is seeking a Beauty Advisor to drive sales and provide a customer-first experience across our stores. You will deliver unbiased advice with expert product knowledge, work as a team, and help achieve KPI targets while maintaining stock accuracy.

You will engage with customers, partner with store visitors and external partners, and contribute to a welcoming, inclusive store environment while staying up-to-date with product knowledge and company policies.

Qualifications

• Provide unbiased customer advice with in-depth product knowledge.
• Exceed sales targets and KPI targets through a customer-first approach.
• Communicate clearly with store teams and external partners.
• Support a welcoming and inclusive store environment.

Responsibilities

• Deliver unbiased customer advice with excellent product knowledge.
• Work as a team to deliver a consistent customer-first experience.
• Exceed sales and acquisition targets for Space NK.
• Follow stock handling policies to maintain stock accuracy.
• Communicate clearly with the store team.
• Engage with external partners and visitors.
• Contribute to a collaborative team effort to achieve goals.
• Create an inclusive, welcoming store environment.
• Maintain up-to-date product knowledge and share insights.
• Adhere to company policies and deliver a customer-first experience.
• Understand store targets and KPIs.
• Show strong communication skills.
• Lead by example and uphold honesty and integrity.
• Embrace change and adapt to priorities.
• Follow direction and be open to ideas.
• Maintain a positive attitude and passion for beauty.
• Use initiative to support customers.

Skills

Product knowledge

Sales-driven

Communication

Teamwork

Customer focus

Integrity

Adaptability

Beauty enthusiasm

Job description

The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand. Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures Able to deliver a 'customer first' experience
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

• A Competitive salary, reviewed annually
• Generous time off, up to 25 days annually
• Access to an employee discount at Space NK of up to 50% off products, brand dependent
• A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
• Access to training and development opportunities from our education team and brand partners to support your growth and development
• Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
• Refer a friend's bonus scheme.