Beauty Advisor (fixed term-7.5 hours) Retail · Chelmsford, Essex

Space NK Limited; Chelmsford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in beauty retail seeks a passionate Beauty Advisor to join their team. In this role, you will be the face of the brand, delivering exceptional customer service and product knowledge to enhance the shopping experience. Your enthusiasm for beauty and commitment to a customer-first approach will help you exceed sales targets and contribute to a vibrant store environment. Join a community that values innovation and customer satisfaction, where your contributions will make a significant impact on beauty discovery.

Qualifications

• Ability to deliver exceptional customer service and achieve sales targets.
• Strong communication and teamwork skills are essential.

Responsibilities

• Deliver unbiased customer advice through exceptional product knowledge.
• Exceed sales targets and ensure a customer-first experience.

Skills

Customer Service

Strong Communication Skills

Teamwork

Initiative

Positive Attitude

Adaptability

Job description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

About you

• Able to deliver a ‘customer first’ experience
• Able to understand store targets and KPI’s
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners and store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures