Beauty Advisor (8 hours) Retail · Harrogate

Space NK Limited; Harrogate; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in beauty is seeking a passionate Beauty Advisor to join their team. This role focuses on delivering exceptional customer service and achieving sales targets through a customer-first approach. As a Beauty Advisor, you will provide unbiased advice and share your extensive product knowledge with customers, ensuring they have the best experience possible. If you thrive in a dynamic environment and have a genuine love for beauty, this opportunity allows you to be part of a vibrant community that values integrity and teamwork. Join a company that is dedicated to helping customers explore and enjoy a wide range of innovative beauty brands.

Qualifications

• Strong communication skills and a customer-first approach are essential.
• Passionate about beauty and able to deliver unbiased customer advice.

Responsibilities

• Achieve sales and KPI targets through exceptional customer service.
• Maintain product knowledge and create an inclusive store environment.

Skills

Customer Service

Communication Skills

Sales Target Achievement

Product Knowledge

Team Collaboration

Flexibility

Initiative

Positive Attitude

Job description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

About you

• Able to deliver a ‘customer first’ experience
• Able to understand store targets and KPI’s
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners and store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures