Beauty Advisor (37.5 Hours)

SPACE NK; Cardiff; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in beauty retail is seeking a passionate Beauty Advisor to join their team. In this role, you will be the face of the brand, delivering exceptional customer service and expert product knowledge. Your mission will be to exceed sales targets while fostering a welcoming environment for customers. If you thrive in a dynamic setting and have a love for beauty, this opportunity will allow you to make a significant impact within a supportive team. Join a community dedicated to beauty discovery and customer satisfaction, where your contributions are valued and celebrated.

Qualifications

• Strong communication skills and a customer-first approach are essential.
• Ability to achieve sales targets and work collaboratively in a team.

Responsibilities

• Deliver unbiased customer advice through exceptional product knowledge.
• Exceed sales targets and ensure a consistent customer-first experience.

Skills

Customer Service

Strong Communication Skills

Sales Target Achievement

Team Collaboration

Adaptability

Initiative

Passion for Beauty

Job description

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

About you

• Able to deliver a 'customer first' experience
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.