Beauty Advisor (30 hours)

Space NK; Birmingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading beauty retailer in Birmingham is seeking a passionate Beauty Advisor to deliver exceptional customer experiences and achieve sales targets. The ideal candidate will embody the brand's values and work collaboratively to create an inviting store environment. This role requires strong communication skills and a commitment to customer service in a dynamic retail setting.

Qualifications

• Able to deliver a ‘customer first’ experience.
• Strong communication skills.
• Passionate about beauty.

Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge.
• Exceeding sales targets and acquisition targets.
• Maintaining up-to-date product knowledge.

Skills

Communication

Customer First Experience

Initiative

Positive Attitude

Job description

Space NK Birmingham, England, United Kingdom

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Space NK Birmingham, England, United Kingdom

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If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPIs through a customer-first approach. With passion and enthusiasm, they are an ambassador for the brand.

About You

• Able to deliver a ‘customer first’ experience
• Able to understand store targets and KPIs
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up-to-date product knowledge and sharing with the team
• Understanding and adhering to all company policies and procedures

Space NK is an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. For more information about us, our benefits, and our commitments to Diversity, Inclusion, and Belonging, please visit our website.