Beauty Advisor (22.5 hours) Retail · Kings Cross, London

Space NK Limited; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading beauty retailer is seeking a Beauty Advisor to join their team in London. The ideal candidate will be passionate about beauty, possess strong communication skills, and deliver exceptional customer service. You will play a key role in achieving sales targets and creating an inclusive store environment. This role requires flexibility and a proactive approach to meet changing priorities. If you thrive in a customer-first environment and are eager to contribute to a dynamic team, we want to hear from you!

Qualifications

• Passionate about beauty and able to deliver a customer-first experience.
• Strong communication skills and able to follow directions.

Responsibilities

• Provide unbiased customer advice through exceptional product knowledge.
• Exceed sales targets and contribute to a team effort.
• Maintain up-to-date product knowledge and share it with the team.

Skills

Communication

Customer Service

Initiative

Teamwork

Flexibility

Job description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative, and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighborhood stores, online presence, and loyalty scheme, Space NK has built a flourishing community where customers can discover beauty. The customer is at the heart of everything we do, and we always strive to offer everything they need to explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The main responsibility of the Beauty Advisor is to achieve sales and KPI targets through a customer-first approach. With passion and enthusiasm, they serve as an ambassador for the brand.

About you

• Able to deliver a ‘customer-first’ experience
• Understand store targets and KPIs
• Strong communication skills
• Lead by example
• Value honesty and integrity in working relationships
• Embrace change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow directions
• Open and supportive of other ideas
• Maintain a positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Provide unbiased customer advice through exceptional product knowledge
• Work collaboratively to ensure a ‘customer-first’ experience
• Exceed sales targets and the company acquisition target for N.dulge
• Follow all stock handling policies to ensure stock accuracy and minimize stock loss
• Communicate clearly and concisely with the store team
• Confidently communicate with external business partners and store visitors
• Contribute to a team effort and take pride in achieving shared goals
• Create an inclusive, welcoming, and approachable store environment
• Maintain up-to-date product knowledge and share it with the team
• Understand and adhere to all company policies and procedures

Space NK is an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. For more information about working with us, our benefits, and our commitments to Diversity, Inclusion, and Belonging, please visit our website.

How We Will Use Your Information:

We will use the information you provide to process your application for the specific job you applied for. If you apply speculatively, we will process your application for the relevant position or business area you specify.

Please note that our current system does not use automated filtering systems.

Applications via our website, third-party sites, or in-store will be kept on file for 12 months.

This information will be used to assess your suitability for similar positions in the future or if the initial vacancy reopens within 12 months. If you prefer us not to hold your information or wish to be ‘forgotten’ if not offered a position, please email your request with RIGHT TO BE FORGOTTEN as the subject to our recruitment email. We will inform you when your data is deleted; otherwise, your application implies consent to retain your information.